warm home discount scheme

rich_shot2003

Has anyone had the letter with barcode on it from BG if you are on prepayment meters?

inspace

nannytone wrote: »

scottish power dont pay theirs until the last minute.
it was the beginning of May before i got mine this year

I know it should be paid mid winter thats when we need it.

poppasmurf_bewdley

guinness34 wrote: »

has anyone whos with edf had these yet please and thank you

I'm with EDF at the moment and I got mine last week. And transferring to eON this week.

Bulbos_Miathos

hi, i got my warm home discount via EDF energy and when i asked if i could have the £140 refunded, they said no because its from the government and its not mine to spend on things, its for electricity etc..is this the case? where do i stand please?

tomtontom

Bulbos_Miathos wrote: »

hi, i got my warm home discount via EDF energy and when i asked if i could have the £140 refunded, they said no because its from the government and its not mine to spend on things, its for electricity etc..is this the case? where do i stand please?

That is correct, you cannot be refunded something you did not pay in the first place.

Bulbos_Miathos

cheers for your quick response Tom, I feel better about that now..but can I reduce my direct debit to something very low and allow the discount to cover that?
if i were to switch where would that leave me viz a viz the discount in my account..i don't intend to switch just to get anything back but out of interest as i'm near the end of my contract.?

tomtontom

Bulbos_Miathos wrote: »

cheers for your quick response Tom, I feel better about that now..but can I reduce my direct debit to something very low and allow the discount to cover that?
if i were to switch where would that leave me viz a viz the discount in my account..i don't intend to switch just to get anything back but out of interest as i'm near the end of my contract.?

If you are in credit they may agree to reduce your DD, but keep in mind that we are hitting the cold months now, and your DD reflects usage over the whole year not just to cover the current month. Also the supplier sets the DD amount, not you.

I don't know what would happen if you moved suppliers.

nannytone_2

inspace wrote: »

I know it should be paid mid winter thats when we need it.

it came with my winter bill, so arguably, it was when i needed it.

[Deleted User]

tomtontom wrote: »

That is correct, you cannot be refunded something you did not pay in the first place.

my whd paid 2 weeks ago put me £180 in credit with see i requested a £100 rebate and it was in my bank account 5 days later,they also suggested that i reduce my DD but i declined that offer
so perhaps its best only to ask for some of the credit back?

Blindsided_2

I didn't get any notification from cooperative energy. I just noticed it had been applied to my account when I was looking at my online account.