warm home discount scheme

merlin1

Anchoress wrote: »

I think with British Gas you have to have been a electricity customer for the previous year to qualify. Don't know if EDF is the same. I only stay with BG because I get the warm home discount otherwise I'd switch too.

Well they didnt mention anythin about being a customer for the previous year... hmmm. I think Ill have to sit tight and wait for my customer numbers. Ive got a 14 day cooling off period so I should be able to cancel in time to stay with M+S

merlin1

an update just in case anyone else comes up against a switch with unknown or very close to the whd closing dates...

firstly I called EDF sales team back - asked them to confirm what the sales person this morning had said was right. they couldnt and also couldnt tell me what their whd closing date is, they gave me the number for the whd helpline - those who actually pay the moneys out.

the whd helpline said that the discount will be applied no matter who i'm with, but once i explained that i am claiming on low income and child tax credit status (student) she said ooooh. in which case each provider will have their own times and dates. they dont know these.

so back to EDF i go again, this time to main customer services and giving the chap a brief rundown of todays calls etc, he has assured me that as soon as i get my customer account numbers i can apply for the discount, it shouldnt make any difference if i apply during the switchover period because my circumstances are what they are and he would expect EDF to accept my application - its simply a matter of confirming the fact i qualify apparently.

the EDF chap said he will personally check my account tomorrow, make sure everything is 'live' and call me to confirm this so I can then apply.

whitney1112

can i ask hw you go about doing this and who qualifys x

lukieboy96

You need to contact your supplier as there is a date you need to do it by.

NYM

whitney1112 wrote: »

can i ask hw you go about doing this and who qualifys x

Follow the link to see if your energy supplier offers the broader group help and if they do, how to apply for it.

https://www.gov.uk/the-warm-home-discount-scheme/eligibility

Juzza12

Mine has been applied to my British Gas credit account already so may be worth checking.

haz25a

Just checked my British Gas online account. My warm home discount has been applied as well. :j

guinness34

has anyone whos with edf had these yet please and thank you

nannytone_2

scottish power dont pay theirs until the last minute.
it was the beginning of May before i got mine this year

Toomuchdebt

Can I just say thank you to whoever posted about this when I noticed it-I had my letter this morning to say I have qualified and would get a payment this winter.