Virgin Media price hike letter today - who else got one?

usignuolo

We have had the letter and to add insult to injury we got throttled tonight back to 2.5mbs. We don't do any downloading, it seems it was due to my husband logging on to stream an online baseball game for a couple of hours.

visidigi

usignuolo wrote: »

We have had the letter and to add insult to injury we got throttled tonight back to 2.5mbs. We don't do any downloading, it seems it was due to my husband logging on to stream an online baseball game for a couple of hours.

I think you need to be aware of what you're saying before you start basically insinuating you are being ripped off.

You did download, streaming is downloading, its just not permanently stored on your device.

buglawton

We sometimes watch several hours per day of video streaming on Virgin Media (cable), if they do throttle it's not noticeable.

Lexxx

Recieved a response from email complaint i made over a week ago regard price rise break down.

The £4 increase is £2 for XL broadband and £2 for small ...my very very small 2mb broadband:(

Ratty43

spud17 wrote: »

That's your problem, depending on how old it actually is, they were, IIRC, only good for about 4mbps.

Got the new superhub now and my speeds are still really Slow. I'm on m+ and should have 10mb and have not downloaded or streamed anything today . This is my speed now

http://www.speedtest.net/result/1834413402.png

suexf

Ratty43 wrote: »

Got the new superhub now and my speeds are still really Slow. I'm on m+ and should have 10mb and have not downloaded or streamed anything today . This is my speed now

http://www.speedtest.net/result/1834413402.png

been checking mine this week, Monday was dreadful getting just over 1.0 mbps. Today better but no where near what I should be getting

http://www.speedtest.net/result/1835256270.png

samwich1979

Just wondering about Virgin doubling the broadband speeds, does this automatically happen or do i have to do something?

suexf

samwich1979 wrote: »

Just wondering about Virgin doubling the broadband speeds, does this automatically happen or do i have to do something?

go here http://doublespeed.virginmedia.com/
type in your postcode & it will tell you when you will automatically be doubled

Ratty43

suexf wrote: »

been checking mine this week, Monday was dreadful getting just over 1.0 mbps. Today better but no where near what I should be getting

http://www.speedtest.net/result/1835256270.png

I will see what my speed is when I get home from work . If its not any better will have to phone them

ljb2011

Not sure of your exact situation but Virgin media does work out alot cheaper if you have phone, tv, internet all with them.