PPI FAQs discussion thread

[Deleted User]

There is no "valid" reason for having the loan. You need to concern yourself with the mis-sale of the insurance, as this is what you complain about if you hope to be refunded.

JaB

I took an Abbey National MBNA card in 2001. When I phoned to get an apllication form, I was told if I didn't tick the PPI box the application would be rejected. This has now been used against me when I applied for a refund. It is more than a year now since I was rejected. Can I still claim ?

dunstonh

JaB wrote: »

I took an Abbey National MBNA card in 2001. When I phoned to get an apllication form, I was told if I didn't tick the PPI box the application would be rejected. This has now been used against me when I applied for a refund. It is more than a year now since I was rejected. Can I still claim ?

No. You get 6 months after the rejection to appeal to the ombudsman. So, with you being more than a year, you can now be timebarred from appeal.

Rylie79

If the bank are saying they cannot find the T&Cs or the credit agreement of when the account was set up, where does this leave me with getting back my PPI?

Thanks!

[Deleted User]

Rylie79 wrote: »

If the bank are saying they cannot find the T&Cs or the credit agreement of when the account was set up, where does this leave me with getting back my PPI?

Since you need neither the terms and conditions nor the agreement in order to complain, it leaves you exactly were you started.

You need only the PPI account number and valid complaint reasons (preferably verifiable) to make a complaint.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step2

wolvesfc3

Hi

I'm hoping someone can offer advice. I was mis-sold PPI years ago when taking out finance for a car. This was however done through my local car dealership but the finance and PPI was provided by GE Money (who happened to get fined for mis-selling). GE money were then taken over by Santander.

I followed your templates and techniques and I ended up sending this off to Santander because they took ownership of the accounts. Low and behold. I was rejected and after paying the ten pound admin fee.

They rejected this on claims that they did not originally sell me the PPI.

I'm lost

rootzgal

I am asking on behalf of a friend. She has been made offers from the companies on the loans that she had but doesn't know if it is a true reflection of what she is owed. Is the PPI worked out as a percentage of monies borrowed?

Many thanks

-taff

No, it isn't.

rootzgal

Thanks -taff. How does she know she is getting offered the right amount then please?

-taff

If it's upheld, it's a defined amount of what she actually paid, plus associated interest, plus 8%.
If it's goodwill, they can offer what they like.

She won't know unless she has her own comprehensive rcords.