PPI Reclaiming Discussion Part 5

[Deleted User]

If the garage sold it to you, yes, you would complain to them.

DaveMoneySaver

Hi,
First post, just looking for some advice.

Recently put in a claim for my auntie on a overdraft PPI and it was successful but the account was a joint account, should I put in another complaint for my uncle or would the payout cover them both?

dunstonh

I'm almost positive I had, I took it out on a car loan to which I had a guarantor so I didn't require it

Why do you think you dont need it? Being guarantor actually increases the reasons to have it.

and didn't understand the loan was taken out with busseys

you used a car dealer. You signed a credit agreement. Got a welcome letter confirming terms and periodic statements etc. How did you not know?

I don't know who to contact in order to claim the money back

You make your complaint to the car dealer. However, if this pre-dates regulation (Jan 2005) then the dealer does not have to consider the complaint.

Jevo

My bank rejected my ppi claim as they have no record of loan amount or Pi being added even though I knew it was front loaded. When they sent sars info details showed an opening balance of £5,512.00 on a 5000 pound loan. It then shows 70 payments of £113.07 and states rate of 8.5 %pa. Does this seem right? I have no paperwork of my own?

[Deleted User]

Jevo wrote: »

I have no paperwork of my own?

Only you can answer that question...

amersall

DaveMoneySaver wrote: »

Hi,
First post, just looking for some advice.

Recently put in a claim for my auntie on a overdraft PPI and it was successful but the account was a joint account, should I put in another complaint for my uncle or would the payout cover them both?

you do not need to put another mis sell claim in as the bank looks at the claim as a whole.

Dianebam

Hi all hope I'm doing this right I was just wondering if anyone was on here to give a little advice. To cut a long story short my partner claimed ppi a few years ago through a company they took a large chunk of that money. Then 12 months ago another company got in touch saying they could claim for him as more than likely the bank didn't pay out what they should so he tried bank didn't pay out they said what they paid first time was right. However last week he got a letter from the bank saying they have looked at his file again and they didn't pay him right. Then on Friday the company who he first went with rang saying they want paying over £1000 from this money also they sent a letter on Saturday how can they claim this money as I'm assuming they sorted last one out for him a few years they got paid claim shut so how can they just come back now he's getting more money from bank

dunstonh

Then 12 months ago another company got in touch saying they could claim for him as more than likely the bank didn't pay out what they should so he tried bank didn't pay out they said what they paid first time was right

This is a crafty tactic by the claims company as a number of banks have told to go back over old complaints and review them. This is happening automatically and do not require you to do anything. However, if you raise a second complaint, the bank brings your review of the old complaint forward. However, the new CMC can then take a chunk of the money for something that was going to happen naturally anyway.

Then on Friday the company who he first went with rang saying they want paying over £1000 from this money also they sent a letter on Saturday how can they claim this money as I'm assuming they sorted last one out for him a few years they got paid claim shut so how can they just come back now he's getting more money from bank

They cant. They are unlawfully requesting the money.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/342291/Claims-management-regulation-business-bulletin-Aug-2014.pdf

See page 2 first section. Here are two key bits:

All CMCs have a statutory obligation to provide their
services with reasonable care and skill. If a CMC
fails to identify during the claims process that an
offer made to their client is incorrect or otherwise
inappropriate – and to advise the client of this –
then it is likely that the CMC will have failed to
comply with this obligation and therefore be in
breach of contract.

If a CMC seeks further fees from clients where the
contract has concluded, this may be in breach of
General Rule 1 which requires you to conduct your
business with honesty and integrity. It may also be
considered an act of fraud by false representation
(Section 2, Fraud Act 2006).
--

So, you can tell that first CMC to go take a hike. You should also tell your partner to be less gullible on cold calls. He now has generated a bill to the second CMC for something that was going to happen free of charge if he had been prepared to wait. They took advantage of him and that is typical with cold calls.

Dianebam

Thanx for your help my partner as just told me when the second ones called they sent paper work for him to check and sign however he just tore it up he said he couldn't be bothered that why second one haven't been I touch. I knew the first ones (money savers) I think there called couldn't take no more well there ringing him back Friday and where off into the citizens advice after work today

thecolonel62

Hi what if the loan was to a company/partnership /LLP of which you were a significant shareholder? and especially if that company no longer exists is the bank then off the hook?