PPI Reclaiming Discussion Part 5

amersall

Well done on the win. I agree, most people let it go after the first hurdle, that is a shame really when there are other avenues, even if you get rejected and do not win, at least you know you did all you could.

geepsgb

I had a Fleming save and prosper credit card with a PPI. Who now owns this card? I think it is MNBA , is this correct?

[Deleted User]

rjmachin wrote: »

They sent a form to fill in, basically replicating what I had entered on Resolver. Nothing has gone through Resolver since, all correspondence has been direct by mail.

Although widely promoted on this site, "Resolver" is little more than an E-Mail template and is not from any official body. There have been several reports of financial firms requiring duplicate information. Complaining direct is simple and free, so why involve any third party(even those which don't charge)?

rjmachin wrote: »

It made us think though, how many would have given up and not escalated it to the Financial Ombudsman, when the claim was rejected, quite a few I would have imagined.

There are thousands of PPI complaints, but not all are valid.

I think most people who genuinely feel unfairly rejected do go to the Ombudsman.

Of course, a lot of rejections are on the basis that there is no record of PPI and there is little the Ombudsman can do in those circumstances.

Anyway, well done in successfully following the complaint process through to it's conclusion.

Smartin

I used the form on this site, SO easy! I filled Lots of the boxes as 'not sure' or 'cannot remember' less than a month later ... got a cheque for £1,800 on its way to me! Thank you!!!!

H_thompson

I was told I had to have PPI when I got my first mortgage back in 2000. This was with the Derbyshire Building Society who are no longer trading. I kept this mortgage for 10 years (including the PPI) but unfortunately I no longer have any paperwork. Is there any way I can claim? Please help!!!

FlowerGirl69

Hello All
I would like some advice on claiming PPI. I had a Barclaycard which I paid PPI on during 1980s/1990s. I was in full time employment and remember being sold PPI on the basis that if I should ever become unemployed, any debt would be sorted - which sounded like a good idea at the time. At the end of 1999 I was made redundant. I contacted Barclaycard to claim my PPI and was told that I could only use PPI if I was officially unemployed and claiming benefits. As I was a PA/Secretary with 10 years experience, and the temp market was buoyant, there was no need for me to go on the dole, as I could work and earn decent money- but obviously as a temp, I had no guaranteed income, just a large credit card debt (about £5k) hanging over me. I was aggrieved that I had paid out every month for cover that just did not do what is promised, but there was no PPI Mis-Selling at the time, so I let it lie, and whilst I struggled, I managed to eventually pay off my debt by borrowing some money from my parents and meeting the minimum payment each month. So, question is, would I be able to claim it back now? I have no paperwork, but I do have a list of all my previous addresses over the last 30 years.....

dunstonh

H_thompson wrote: »

I was told I had to have PPI when I got my first mortgage back in 2000. This was with the Derbyshire Building Society who are no longer trading. I kept this mortgage for 10 years (including the PPI) but unfortunately I no longer have any paperwork. Is there any way I can claim? Please help!!!

Claim for what?
Who told you that you had to have it?
Did you need to have it (perhaps as part of a packaged rate deal)? - which is allowed
Was it even PPI? (could it have been life assurance)
Who sold it to you (Derbyshire or a broker)?

dunstonh

At the end of 1999 I was made redundant. I contacted Barclaycard to claim my PPI and was told that I could only use PPI if I was officially unemployed and claiming benefits

You are either unemployed or you are not. Unless you sign up, you are not unemployed. That requirement is considered fair and reasonable by the FOS.

As I was a PA/Secretary with 10 years experience, and the temp market was buoyant, there was no need for me to go on the dole, as I could work and earn decent money- but obviously as a temp, I had no guaranteed income, just a large credit card debt (about £5k) hanging over me.

A choice you made.

I was aggrieved that I had paid out every month for cover that just did not do what is promised, but there was no PPI Mis-Selling at the time, so I let it lie

I cant see why you would be aggrieved. The policy would have paid out had you signed on. You chose not to and follow a different method of employment. So, you were never unemployed. Therefore, you couldn't claim for being unemployed.

Any product could be mis-sold at any time. The regulated complaints process has existed since 1988.

So, question is, would I be able to claim it back now?

Nothing in your post suggests any wrongdoing. If what you have said is your sole complaint reason and there are no other failures identified, then you would expect a rejection and rightly so.

BooJewels

FlowerGirl69 wrote: »

[...]on the basis that if I should ever become unemployed, any debt would be sorted [...] was told that I could only use PPI if I was officially unemployed and claiming benefits.

My husband has claimed unemployment benefit under his various PPI policies (I'm not covered as I'm self-employed) a couple of times for short periods over the years and he did indeed need to get forms filled in and stamped routinely by the job centre to show that he was in receipt of Job Seekers. It's a qualifying condition of eligibility to claim - as would be detailed in your policy document. The Job Centre also knocked any such benefits received under PPI from what you were entitled to from them.

Just FYI - so that you don't feel you've lost out more than you actually might have - the 'debt isn't sorted' under PPI, it just covers the monthly repayments (that's what the first P stands for - Payment) for the duration of your period of unemployment - often minus the first 30 days. So it would never have wiped off your £5k debt, only covered the minimum payment for up to 12 months. I can't just remember how ours was on a card, but some pay a percentage of the balance or a percentage of the minimum payment. For example, our mortgage policy pays 133% of the monthly payment directly to us and we continue to pay the mortgage as normal.

As I understand it, that's how PPI works and various other critical illness and death benefits might pay off the entire sum borrowed (or the balance remaining, depending on the type of policy), but those are not for unemployment.

thenewscrooge

After checking my Equifax in 2011 I noticed I had a Bank of Scotland credit card and I wrote to them requesting a DSAR form.


They claim I have never had an account with them - I went through Resolver and sent all information but they are still claiming I never had anything with them.


any ideas on how I best progress this?