PPI Reclaiming Discussion Part 5

dunstonh

First_question wrote: »

I wrote to several credit card companies regarding misselling in September 2012 and was turned down by all of them. I thought I had two years to go to the ombudsman and on settling down to finally do something about it today am dismayed to see that the time limit is 6 months. Have I missed out or is there another way? Any advice welcome.

As the letters that rejected your complaint would have told you, you have 6 months.

On the basis of what you have said, its game over.

LJH21

I renewed my mortgage 10 years ago and my bank added a PPI policy onto it without my knowledge. I only found out about it last year when my bank told me about it. They rejected my claim for compensation so I went to the ombudsman who have also rejected my claim saying that I was eligible for the policy therefore I must have agreed to it. I know I wouldn't have agreed to it because I already had an existing policy which I took out with my previous mortgage so why would I need 2 policies for exactly the same thing. Does this sound reasonable to anyone else or do you think I should continue to fight this?

stew1981

Hi

My Mother works for the NHS and have a couple of historic credit cards/loans. she had a company helping her to claim back her PPI but after months of waiting they had got nowhere with this. I asked her to get all her paperwork back as i would attempt to claim it for her.(i successfully claimed mine back a few years ago).

My main question is :- she was told by this PPI claim company that because she works for the NHS they should not have sold her PPI in the first place. Is this correct before i start work on this task? Also is there a time limit to make a claim.

Thanks for your time.

amersall

stew1981 wrote: »

Hi

My Mother works for the NHS and have a couple of historic credit cards/loans. she had a company helping her to claim back her PPI but after months of waiting they had got nowhere with this. I asked her to get all her paperwork back as i would attempt to claim it for her.(i successfully claimed mine back a few years ago).

My main question is :- she was told by this PPI claim company that because she works for the NHS they should not have sold her PPI in the first place. Is this correct before i start work on this task? Also is there a time limit to make a claim.

Thanks for your time.

Make sure that she has it in writing from the claims co that she does not want the claims co to continue, if you go ahead with the claims and win, the claims co will want their fee.
You need to find out first, how far they got with the claim before you do anything, when you know where the claim is at, post back and we will help you.

dunstonh

I renewed my mortgage 10 years ago and my bank added a PPI policy onto it without my knowledge.

Bit difficult to to that given the way MPPI is set up.

I only found out about it last year when my bank told me about it. They rejected my claim for compensation so I went to the ombudsman who have also rejected my claim saying that I was eligible for the policy therefore I must have agreed to it.

What that tells us is that you have no evidence to support your allegation. When that is the case, they then have to look at suitability and eligibility. In your case both the bank and the FOS have verified you were eligible and need is nearly always there with MPPI.

I know I wouldn't have agreed to it because I already had an existing policy which I took out with my previous mortgage so why would I need 2 policies for exactly the same thing. Does this sound reasonable to anyone else or do you think I should continue to fight this?

It sounds reasonable and what you would expect. Your complaint is weak and not something you can prove. So, the complaint has to fall back to eligibility and need (if advised) The way MPPI is set up does not aid your complaint either. Remember that unlike loan PPI and credit card PPI, most MPPI complaints are rejected. Even the FSA recognised this in its report on PPI.

dunstonh

stew1981 wrote: »

Hi

My Mother works for the NHS and have a couple of historic credit cards/loans. she had a company helping her to claim back her PPI but after months of waiting they had got nowhere with this. I asked her to get all her paperwork back as i would attempt to claim it for her.(i successfully claimed mine back a few years ago).

My main question is :- she was told by this PPI claim company that because she works for the NHS they should not have sold her PPI in the first place. Is this correct before i start work on this task? Also is there a time limit to make a claim.

Thanks for your time.

NHS workers typically get 6 months full pay, 6 months half pay. Some types of PPI do not pay out if there are employer benefits. So, that reason for complaint works very well with those PPI policies. However, if the PPI would have paid out in addition to employer benefits then that complaint reason loses a lot of its validity. It then comes down to how it was bought (advised or non advised) and what debt it is covering (FOS have rejected complaints with 6 months full pay, 6 months half pay on mortgages but more inclined to uphold on unsecured short term loan or credit card PPI).

ochorios92

My PPI provider Pinnacle insurance has just reduced my monthly premiums from £50.64 to £31.52 without any reduction in my cover, and they have confirmed this in writing , I only discovered this by chance, they didn't write to let me know. When I phoned to query why I was told "it,s because of the PPI mis selling scandal ! . I asked then were premiums reduced as they were now considered too high? got a vague reply of "we don't know". My question is if this the case then haven't I been overcharged on my premiums for the policy I have held since 2004 and shouldn't they be refunding me since then? Anyone else had similar experience ? I am thinking of asking them to refund all my premiums

dunstonh

When I phoned to query why I was told "it,s because of the PPI mis selling scandal !

Unlikely. Monthly premium PPI is not guaranteed premium. It goes up and down with the economic position of the country. Premiums went up in recession and they are now falling again.

I asked then were premiums reduced as they were now considered too high? got a vague reply of "we don't know".

That means that person was just guessing an answer.

My question is if this the case then haven't I been overcharged on my premiums for the policy

No.

shouldn't they be refunding me since then?

no. as premiums are variable they will change over time.

backinbusiness

Had a call this afternoon from the Halifax. They wrote to me in Dec re PPI, essentially inviting me to complete a complaint questionnaire. Today's call mainly related to my employment at the time, particularly sick pay entitlement, (which was 6 mths full pay, 6 mths half pay).

During the call I maintained my main complaint was that the sales adviser insinuated that loan applications would not normally be processed without the PPI attached. Today's "investigator" acknowledged that this information was clearly outlined on my complaint questionnaire.

He advised that a letter would follow in due course, and certainly within the 8 week time-frame, (7th March in my case).

Fingers crossed!

retrobaby

i wrote to blackhorse a couple of years back hoping to be refunded ppi on a loan i know i took out in 2001 and i know for a fact i had ppi tho i didnt know what it was an advisor took me in a room and said if i take it i will get the loan if i dont i propbably wont. i was yong and had just bought my first house so hence i remeber the year and i was deperarte i also remember the rate was 45% apr!!!1:eek: luckily only for around £1000 but thing is i have no paperwork or any records and when i wrote to them they said as it is past 6 years they have no records.... so burning question do i have any hope of reclaiming the money they swiped from a naive 19yr old girl who is now 32 with kids of her own????? im rekoning even the bit i paid with interest will add up?!
would really really appriciate some advise
thanks in advance