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PPI Reclaiming Discussion Part 5

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Comments

  • k_moor25
    k_moor25 Posts: 279 Forumite
    Hi I complained like hell on Monday with my bank manager about my ppi miss sold got a letter from Natwest today saying they are upholding my complaint and for me to sign a cancelation ppi form and send it back and they will send out a letter offer to me, does this mean i will get all my ppi back?
  • whitecat
    whitecat Posts: 23 Forumite
    Part of the Furniture Combo Breaker
    I'm in exactly the same boat. I've not heard of anyone yet who has made a successful claim against next for a ppi refund. Would be interested to hear of anyone who has claimed and lost or won and how they went about it. I'm not really sure how to go about it. Have been thinking of using a no win no fee company but not sure if worth it or not? Any comments appreciated
  • SwiftY
    SwiftY Posts: 24 Forumite
    Okay this is bound to be a very long message so I appreciate anyone who takes the time to read this. I'm dealing with this matter on behalf of my Father as he recently passed away just to make it clear.

    Loan 1:
    We took out a loan from Natwest in February of 2005 for the amount of £3,000 with everything added extra the total cost was £5,500. At the time of applying my father was over the age of 65 so when he tried to take out the loan he was told that his partner (My mother) would have to become the main applicant so the loan could be processed.

    I've not dealt with anything like this before but as my Mother was told to be the main applicant would this come under being 'mis-sold' PPI?

    Loan 2:
    September 2005

    Once again, told that my mother was to be made applicant and my father joint applicant as his age was a factor so does the above apply again?

    Loan 3 & 4:
    March 2007 & 2008

    Both of these loans were applied for online, nothing was given or shown that PPI was optional and therefore was added onto the loans without us being aware. Again, does this come down to being classed as mis-sold?

    I'd appreciate any help here as I'm completely lost, every time I write to Natwest giving them what I believe to be as proof we were mis-sold PPI they write back asking for more proof.

    - Matt
  • Hi all,

    First time post...

    I'm not sure if anyone else has been in this boat, I'm sure there has been - I've had a few loans and a few credit cards over the years and I have no idea if I've had PPI charges going on, I don't have the details of finished loans and cards anymore and I changed banks about 6 years ago.

    I'm wondering how other people have found out if they have PPI charges to reclaim, my first thought is to obtain my credit report and list all the loans and cards I've had and send off a letter to them all asking if I was paying PPI but I'm worried they'll all just say no and I'll be none the wiser, I assume it's the law for them to tell me the truth though.

    I'm sure I've probably paid PPI in the past but unsure how to found out.

    All advice is very welcome :)

    Scott
  • gramochroi
    gramochroi Posts: 107 Forumite
    SwiftY wrote: »

    I'd appreciate any help here as I'm completely lost, every time I write to Natwest giving them what I believe to be as proof we were mis-sold PPI they write back asking for more proof.

    - Matt

    Hi Matt,

    I would write to Natwest at the following address:

    Loan Information Team,
    6th Floor
    1 Hardman Boulevard,
    Manchester
    M3 3AQ.


    On the first page of the discussion board you will find a thread regarding SARs. Use the template letter there and send to the address with a cheque for £10. This should give you reference numbers, loan date starts and finishes, PPI amounts, etc. This is the information you would then send off to the PPI team. They have 40 days to respond.

    Best of luck
  • SwiftY
    SwiftY Posts: 24 Forumite
    gramochroi wrote: »
    Hi Matt,

    I would write to Natwest at the following address:

    Loan Information Team,
    6th Floor
    1 Hardman Boulevard,
    Manchester
    M3 3AQ.


    On the first page of the discussion board you will find a thread regarding SARs. Use the template letter there and send to the address with a cheque for £10. This should give you reference numbers, loan date starts and finishes, PPI amounts, etc. This is the information you would then send off to the PPI team. They have 40 days to respond.

    Best of luck

    I already have all the appropriate paperwork regarding the loans and have already sent this off to Natwest, in reply they asked for more information but didn't state what. I will send them another letter with all 4 loan reference numbers, amounts and PPI amounts and see what I get as a reply.
  • SwiftY wrote: »
    I already have all the appropriate paperwork regarding the loans and have already sent this off to Natwest, in reply they asked for more information but didn't state what. I will send them another letter with all 4 loan reference numbers, amounts and PPI amounts and see what I get as a reply.

    They have done this with me,delaying tactics.They first got my questionnaire middle of may and still waiting a final response :-(
    Debt free forever :-)
  • gramochroi
    gramochroi Posts: 107 Forumite
    SwiftY wrote: »
    I already have all the appropriate paperwork regarding the loans and have already sent this off to Natwest, in reply they asked for more information but didn't state what. I will send them another letter with all 4 loan reference numbers, amounts and PPI amounts and see what I get as a reply.

    What reasons have you given for the PPI being missold? If the PPI amount was added to the loan amount at the start, then it was front loaded. Therefore, interest would have been paid on the total amount (loan + PPI). This is a good argument for mis-sale.
  • BobQ
    BobQ Posts: 11,181 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    ScottyAsh wrote: »
    Hi all,

    First time post...

    I'm not sure if anyone else has been in this boat, I'm sure there has been - I've had a few loans and a few credit cards over the years and I have no idea if I've had PPI charges going on, I don't have the details of finished loans and cards anymore and I changed banks about 6 years ago.

    I'm wondering how other people have found out if they have PPI charges to reclaim, my first thought is to obtain my credit report and list all the loans and cards I've had and send off a letter to them all asking if I was paying PPI but I'm worried they'll all just say no and I'll be none the wiser, I assume it's the law for them to tell me the truth though.

    I'm sure I've probably paid PPI in the past but unsure how to found out.

    All advice is very welcome :)

    Scott

    There is quite an industry springing up dedicated to helping you reclaim PPI. I have had three unwelcome calls in the last three weeks from such firms. What irritates me is that they firstly claim to know you have previously paid PPI. I have had so few loans in my life that I know that I have not chosen PPI. But they claim to know that I have. When confronted with my comment they claim I could have had PPI but not noticed. I do read my statements so I would have noted it was separately itemised, so I am fairly certain I did not have it. One firm then tried to claim that I might have a claim for not being sold PPI. These firms seem to know nothing but claim they have information. Personally I do not believe a word of it. I would go back to the loan providers and ask the direct question rather than rely on these ambulance chasers.
    Few people are capable of expressing with equanimity opinions which differ from the prejudices of their social environment. Most people are incapable of forming such opinions.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    SwiftY wrote: »
    I've not dealt with anything like this before but as my Mother was told to be the main applicant would this come under being 'mis-sold' PPI?
    She was hardly mis-sold if she was eligible while your father was not.

    Do you have positive proof that your father was passed over in favour of your Mother?

    SwiftY wrote: »
    Once again, told that my mother was to be made applicant and my father joint applicant as his age was a factor so does the above apply again?
    If your Mother was eligible (not a student, unemployed or self employed) then she wasn't mis-sold on the basis that the Bank agreed a loan (&PPI) to her rather than your retired father.

    Do you have positive proof that your father was passed over in favour of your Mother?
    SwiftY wrote: »
    Both of these loans were applied for online, nothing was given or shown that PPI was optional and therefore was added onto the loans without us being aware. Again, does this come down to being classed as mis-sold?
    I'm afraid the Bank will definitely be able to show that there was sufficient information about the PPI not being compulsory both online generally and during the application process. I also don't see any way you can claim you were not aware of the PPI while at the same time stating that you thought it wasn't optional?

    Do you have positive proof that "nothing was given or shown that PPI was optional and therefore was added onto the loans without us being aware."?
    SwiftY wrote: »
    every time I write to Natwest giving them what I believe to be as proof we were mis-sold PPI they write back asking for more proof
    Frankly, with the reasons you have given, I'm surprised you haven't been served with a rejection.

    Are they asking for the same evidence I have asked for in this post?
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