We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

PPI Reclaiming Discussion Part 5

Options
12622632652672681103

Comments

  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    tich2 wrote: »
    I have just checked a couple of my mortgage agreements that are with Lloydstsb and the say I have taken out payment protection plus. Is this the same as PPI? Thanks in advance. Tich

    Post your question here

    http://forums.moneysavingexpert.com/forumdisplay.php?f=187
    They are better placed to help you with MPPI.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Chloe_1979 wrote: »
    Hi All

    Myself and my partner went through an IVA which was set up in 2004. We then re-mortgaged our property and put forward a full and final settlement which was accepted and paid off in late 2006. Since the scandal of PPI has come to my attention, I got in touch with my Insolvency Practitioner who has supplied me with account details and numbers of our loans/credit cards which were settled which was very handy! I have however no longer got any paperwork for any of these previous debts as I was glad to get rid of it all! I have therefore written to the companies involved quoting the account numbers and enclosed a postal order for £1 for each of the accounts. I am hoping that this paperwork will show some element of PPI on it as I am not sure if we did take any of this out but hopefully it will jog my memory once we have got the agreements back. I posted these by recorded delivery on 4th May so await their response! I have also sent a letter to Southern Pacific (now Acenden I believe?) as regards a secured loan we paid back after selling the house in 2007. I will keep you updated of any progress (or ask for any advice if the time comes!) :)

    As these loans are closed you need to do a Sar
    https://forums.moneysavingexpert.com/discussion/1475553
    enclose £10 ask for all info they hold on you and give them 40 days to respond.
    The £1 request is for open accounts.
    Having said that, see if you get anything back, you never know.
  • fairboz
    fairboz Posts: 1 Newbie
    Hello

    Now I know some off you will raise your eyes to the sky and tut in a disapproving way, but I stupidly went with a claims company to check out if I was eligible for claims to some of my accounts.

    But hear me out as it's not all bad.

    I gave them 3 accounts to check, MBNA credit card, Bank of Scotland Loan and an American Express credit card.

    Good result with MBNA (very substantial, success posted in success thread), and a result with BOS loan.

    However, American Express gave them a knock back stating the usual first response reject tactics. So I received the reject letter from the claims company along with a letter telling me that I may still have a chance of claiming if I filled out the FOS forms they sent me. The FOS forms were pre filled in by the claims company leaving only the sections about "reasons for claiming" blank for me to do myself then send back to them for further processing.

    I found this to be slightly insulting as I assumed the claims company was asking me to do their leg work, then I found this website (I know a bit late, but better late than never) and I thought, "Wait a minute I could do my OWN leg work from here!"

    So my question is - Can I send off my own FOS forms (I have already filled out new ones from the FOS web site and the FOS questionnaire) along with the reject letter from American Express to the claims company and attempt to claim any repayments back for myself while bypassing the claims company. And if I was successful will they be able to find out and come calling.

    I have recently had a message left on my phone from the claims company asking me to return their FOS forms back to them completed as to not miss my deadline for claiming.

    It's only been 2 months since I received the reject letter from AMEX via the claims company, is there a real deadline for this? or is it just them up to their usual shark tactics!

    Any help here would be greatly appreciated.

    Thanks
  • boobbby
    boobbby Posts: 769 Forumite
    My son has paid a PPI to cover his overdraft (he has never used his overdraft)for many years through Barclays. He popped into his local branch who filled in the necessary forms to reclaim his payments. A couple of weeks later he received a reply from Barclays agreeing he should not have been sold this PPI and agreed to return all his payments plus 8% interest. So maybe going to a branch of the bank you made payments is an easy way to reclaim your money ! His tongue in cheek reply to me was that he knew what he was doing as he was getting a better rate of interest than he would have got in a savings account.
  • eezyrider7
    eezyrider7 Posts: 78 Forumite
    How far back can you claim PPI. I'm sure I was paying this on a car loan I took out in 1990. Can I claim this back. One problem is I can't fully remember the name of the company. It was something like NWA Finance It was part of the Bank Of Scotland Group and had offices along the road from where I used to live.

    EZ
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 16 May 2012 at 6:35PM
    fairboz wrote: »
    Hello

    Now I know some off you will raise your eyes to the sky and tut in a disapproving way, but I stupidly went with a claims company to check out if I was eligible for claims to some of my accounts.

    But hear me out as it's not all bad.

    I gave them 3 accounts to check, MBNA credit card, Bank of Scotland Loan and an American Express credit card.

    Good result with MBNA (very substantial, success posted in success thread), and a result with BOS loan.

    However, American Express gave them a knock back stating the usual first response reject tactics. So I received the reject letter from the claims company along with a letter telling me that I may still have a chance of claiming if I filled out the FOS forms they sent me. The FOS forms were pre filled in by the claims company leaving only the sections about "reasons for claiming" blank for me to do myself then send back to them for further processing.

    I found this to be slightly insulting as I assumed the claims company was asking me to do their leg work, then I found this website (I know a bit late, but better late than never) and I thought, "Wait a minute I could do my OWN leg work from here!"

    So my question is - Can I send off my own FOS forms (I have already filled out new ones from the FOS web site and the FOS questionnaire) along with the reject letter from American Express to the claims company and attempt to claim any repayments back for myself while bypassing the claims company. And if I was successful will they be able to find out and come calling.

    I have recently had a message left on my phone from the claims company asking me to return their FOS forms back to them completed as to not miss my deadline for claiming.

    It's only been 2 months since I received the reject letter from AMEX via the claims company, is there a real deadline for this? or is it just them up to their usual shark tactics!

    Any help here would be greatly appreciated.

    Thanks
    Hi, the time scale to take this to FOS after a final response letter is 6 months, you could let AE know that you are dealing with this claim and they should not enter into any correspondence with a third party, the same with FOS, this may not work, but you can try, then they will deal with you and not the claims co, you could tell the claims co that you are doing this yourself as you did not realise how little work they did for the fee they charge that you can do yourself for free, see what they say, they may even negotiate a smaller fee.
    Having said all that, I am afraid as they instigated this claim ( as you say for putting a form in to the bank and asking you to do the FOS form :D and then charge you a fee plus VAT) if you do the claim to FOS any redress you get from AE will go through the claims co as they put the original claim in, at least you know for the future.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    eezyrider7 wrote: »
    How far back can you claim PPI. I'm sure I was paying this on a car loan I took out in 1990. Can I claim this back. One problem is I can't fully remember the name of the company. It was something like NWA Finance It was part of the Bank Of Scotland Group and had offices along the road from where I used to live.

    EZ

    To claim this PPI back you have to go to the dealer, the chance of them holding any documentation after 22 years is negligible I would think.
  • FloJo_2
    FloJo_2 Posts: 3 Newbie
    Hi

    I am new so apologies if this has already been asked.

    Is there a way for me to find out the details of a loan that I paid off around 9 years ago ?

    I have contacted Santander and told them the amount and the year and given a description of everything but they wrote back saying I hadnt paid PPI ... When I looked at the info they sent, it was for a different loan even though it was a different amount and date to the details I had given!!

    Id rather find the info myself as contacting Santander is a nightmare at the best of times.

    Any advice would be much apprieciated
  • amersall wrote: »
    I would wait for the result from this before you cancel, if you win they cancel it anyway.

    Hi amersall, many thanks for your advice. I'm just stressing over many things at the moment, this included. My 8 weeks are up on the 28th but I'm not over confident of winning redress from Halifax especially with this for being mortgage ppi. Will keep you posted.:eek:
    :(:o:(:o:(:o:(:o:(:o:D
  • Octonut
    Octonut Posts: 46 Forumite
    Part of the Furniture Combo Breaker
    Not to put too fine a point on this, but a loan agreement is not proof that you then actually paid the PPI element. If you cancelled within the "cooling off" period, for example.
    Send them a Subject Access Request (SAR) letter
    https://forums.moneysavingexpert.com/discussion/1475553
    and see what comes back...


    (Unless you also have statements proving you paid PPI...)

    I have actually found the bank statements from the period just after my loan. That's the good bit. The bad bit is that I took out a loan on 23rd December 1996, repayments at £217.52 per month; I have no record of the money being transferred into my account but then starting on 17th Jan I have a direct debit into what I think was my savings account for £220 a month, which rings a bell of having the funds paid into my Barclays savings account and transferring the money over monthly. It seems very coincidental......

    I will speak to them tomorrow and see what they say and if that's no good I will get a SAR that will hopefully cover transactions on my savings.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.