Tesco Misprices thread 13

josh1234

went down today to try and track the penny thortons and quality street bars no joy.amubody got a barcode on the penny thortons not the mint ones.did find bars of galaxy orange and shortcake 50p instead of a pound.120g

CookieRaider

karenb33 wrote: »

Sorry to burst your bubble - but I think that's fraud!

You burst all the bubbles you feel like but that was a golden receipt and a error by mrTs CS again. Or is that not the reason that you are here. ie to benefit from others and comments in here?
Feel free to come back with your moral feedback in this thread if you must, but if I was you I would just leave it
I FEEL A TROLL DO NOT FEED :cool:

FloFlo

karenb33 wrote: »

Sorry to burst your bubble - but I think that's fraud!

If you read the blue board, dtd is in addition to tescos returns policy and statutory rights, so there is absolutely no reason if you change your mind that you cannot return your item for a full refund. Head office will confirm you can do this even if the receipt has been marked but it causes less fuss instore if it hasn't been signed as many staff struggle to understand their companies policy.:D:D:D:D:D

researcher

FloFlo wrote: »

If you read the blue board, dtd is in addition to tescos returns policy and statutory rights, so there is absolutely no reason if you change your mind that you cannot return your item for a full refund. Head office will confirm you can do this even if the receipt has been marked but it causes less fuss instore if it hasn't been signed as many staff struggle to understand their companies policy.:D:D:D:D:D

This is incorrect and misleading.
Tesco HO confirmed that you can return the item, but you would be refunded the amount which was on the original sel, as you had already been refunded the difference. There is a thread somewhere where this is clearly explained and has a copy of the communication from HO. If anyone chooses to return on a 'golden' receipt, they should be fully aware that what they are doing is not strictly legal. Everyone has their own morals - but we should all be careful not to give incorrect information.

robstersgirl

I'm going to add my tuppence CS don't even know the rules, a. friend has been given full refund on dtd item and the lower price on the same item in different stores!!

dickieg

researcher wrote: »

This is incorrect and misleading.
Tesco HO confirmed that you can return the item, but you would be refunded the amount which was on the original sel, as you had already been refunded the difference. There is a thread somewhere where this is clearly explained and has a copy of the communication from HO. If anyone chooses to return on a 'golden' receipt, they should be fully aware that what they are doing is not strictly legal. Everyone has their own morals - but we should all be careful not to give incorrect information.

I can see what your saying but the original (misleading) SEL should of been removed as soon as the misprice was brought to their attention and should of been replaced with a correctly labled SEL, so as not to mislead anybody else into paying the wrong price. So how would they prove that the price you paid(as shown by the time and date on your unmarked reciept) was wrong. In other words when you brought, you paid what the item was, or should of been that time. HTH

josh1234

i have lost count the number of times that an incorrect label has been placed infrot of an item in tesco but the label is for the item only the item is bigger and dearer.i think they do it on purpose becuase not many people check there receipts and yes it may only be 50 or 60p dearer but if 500 people buy that product thinking its the price on the sel and dont cheque there reseipt.big profit for tesco.i think they do it on purpose becuase it happens so iften.

just my 2 peneth

dazzer68

My local store, see me coming now, even my genuine shopping receipt is scrutinsed, and i get dtd on everything, even if it s few pence.

chandlerscroft

dazzer68 wrote: »

My local store, see me coming now, even my genuine shopping receipt is scrutinsed, and i get dtd on everything, even if it s few pence.

Yep I have the same problem in one of my locals the security guard follows me round, I love it hide and seek, with the bonus of DTD if I can lose him for long enough, makes me laugh while he follows me you can hear the alarms going off at the front door, shop lifters having a field day whilst he's not there

cattysmum

Hi, bought two Disney DVDs today from Tescos should be on bogof the sel said £15 picked up Lion King and Bambi went through till at £30 with a £10 discount making the total to £20 instead of £15 discount so a nice DTD refund of £10 two disney DVDs for a Tenner !! HTH