re-main phone bt socket

joe134

neilwoods wrote: »

The whole Master socket belong's to BT, there is no your part, the faceplate that comes away is part of the master socket.

The lower part is classed as the internal part and the other the external part, the demarcation point.
I f you had read the thread completely, you would have seen that I am in aggrement with you, how can you have part internal (mine) and half thiers.(the faceplate).
I have been trying to understand that myself;;;
III have to take THEIR lower part off to access THEIR test point, the bloody test point should be on the front.
III believed it ALL belonged to BT, but according to WIKI et al. The demarction point of internal and external, thier onus and my onus is the faceplate, not the lower part which contains all sorts of gubbings.They say that,s my onus.if so It,s MINE::::even though it,s thiers?????the mind boggles
I,m not disagreeing with you, I am AGREEING with you, but tell BT that.or AOL/TT in my case.
You do seem to be a bit pedantic for some reason.
To me , if I plug anything that,s proved working into the NTE5 and it doesn,t work, it,s down to the line operator.That should be the Demarcation point.

joe134

joe134 wrote: »

The lower part is classed as the internal part and the other the external part, the demarcation point.
I f you had read the thread completely, you would have seen that I am in aggrement with you, how can you have part internal (mine) and half thiers.(the faceplate).
I have been trying to understand that myself;;;
III have to take THEIR lower part off to access THEIR test point, the bloody test point should be on the front.
III believed it ALL belonged to BT, but according to WIKI et al. The demarction point of internal and external, thier onus and my onus is the faceplate, not the lower part which contains all sorts of gubbings.They say that,s my onus.if so It,s MINE::::even though it,s thiers?????the mind boggles
I,m not disagreeing with you, I am AGREEING with you, but tell BT that.or AOL/TT in my case.
You do seem to be a bit pedantic for some reason.
To me , if I plug anything that,s proved working into the NTE5 and it doesn,t work, it,s down to the line operator.That should be the Demarcation point.

UPDATE;;;
Just had BT openreach on the phone and the lower half of the NTE5 socket is MINE. MY resposibility.
AS they have replicated the fault at the test socket, that,s thiers to the exchange.The lower half is down to me.Not BT,s
Hope this clarifies things, because, It,s still a £130 job to change the NTE5, if bottom half is at fault.
Clear as mud to me;it,s called a rip off

elektra

Just wanted to wish you luck.

I see you mention problems with phone not ringing for incoming calls. Had this twice in the same house (no broadband), once was an external line problem(not chargeable), second was master socket (chargeable).

Looking likely only an engineer visit will resolve your problems.

callistris

Buy your own if its your responsibility

http://www.amazon.co.uk/BT-Telephone-Broadband-Filter-Centralised/dp/B003V7782M/ref=sr_1_2?ie=UTF8&qid=1329925675&sr=8-2

Plus buy the tool for the wires.

Shouldn't be too difficult to do, plus if it works afterwards its lots cheaper than calling out Open Reach;)

Plus this would remove the need for a filter then on the master socket, as this one is filtered so if your router connects to this one, your BB may improve as these are better than the dangly filters that most people use!

neilwoods

joe134 wrote: »

UPDATE;;;
Just had BT openreach on the phone and the lower half of the NTE5 socket is MINE. MY resposibility.
AS they have replicated the fault at the test socket, that,s thiers to the exchange.The lower half is down to me.Not BT,s
Hope this clarifies things, because, It,s still a £130 job to change the NTE5, if bottom half is at fault.
Clear as mud to me;it,s called a rip off

All i can say is they have changed there policies since i last looked, so i stand corrected.

So the fault is at the test socket then, seems a bit bad of them to expect you to pay to have there equipment replaced as it is faulty.

But if it is just the faceplate, then buy your own.

joe134

neilwoods wrote: »

All i can say is they have changed there policies since i last looked, so i stand corrected.

So the fault is at the test socket then, seems a bit bad of them to expect you to pay to have there equipment replaced as it is faulty.

But if it is just the faceplate, then buy your own.

Hi neil, no probs, It,s driving me scatty too. I have thought of buying my own, BUT, just because I have replicated it at the test socket, doen,t mean it,s the socket that,s faulty, and if it is, it,s thier part now.
Also, it could be anywhere from the socket to outside junction box , from telegraph pole, and my socket is at least 40 feet of hidden wire in the loft between the two points.
So, I think I will let BT openreach sort it.
TT made arrangements for thier engineers to come saturday, Cube I think, but cancelled when the network phoned and arranging BT to come.
Someone on here said not to have Cube, may have spelt it wrong, so I will settle for the BT guys, even if the differnce is £50>£130.
Lets see where I get from now,I hate phones , but ,when they don,t work right, you don,t half miss em;;;:beer:

joe134

callistris wrote: »

Buy your own if its your responsibility

http://www.amazon.co.uk/BT-Telephone-Broadband-Filter-Centralised/dp/B003V7782M/ref=sr_1_2?ie=UTF8&qid=1329925675&sr=8-2

Plus buy the tool for the wires.

Shouldn't be too difficult to do, plus if it works afterwards its lots cheaper than calling out Open Reach;)

Plus this would remove the need for a filter then on the master socket, as this one is filtered so if your router connects to this one, your BB may improve as these are better than the dangly filters that most people use!

Hi again callistris, I was going to do that, it,s only 4 wires behind, BUT, thats thiers, the part I take off is Mine.
I hate the filters too, and I thought of getting the one with inbuilt filters, but, if I did that, and the fault was still there, I think I may have negated my contract with the network. It,s a minefield, innit:rotfl:

ChiefGrasscutter

The link to amazon is just the filtered faceplate.
It is not the whole NTE5.
The filtered faceplate fits over the NTE5 in place of the existing lower detachable half - I think - not got one myself.

I too have heard from elsewhere the concept that the lower part of the faceplate is BT's ownership but the householder's responsibility.

Actually when you think about it it is not greatly different from the issue of a rural house with a long drive and a BT overhead line. The physical line is BT's and the rules say only they can change it. However it is the householders responsibility to ensure that the line is not damaged by trees etc rubbing on it etc and to cut back trees/branches at their expense to ensure this does not happen. If they do then the householder has to get in BT to replace it.
'Tis the same for say a gas main. If the householder digs through it in their garden they will be sent a bill for its repair by Transco.
The problems start when the gas main was not buried deep enough in the first place and the householder claims that if it was they would not have dug through it.....

An incoming BT line only uses 2 wires, though the standard BT dropwire as used for domestic properties has 4 wires in it, two obviously being unused/spares etc.

If your electric or gas meter has a fault within it - you would not be charged for replacement. I'd guess that if the meter's problems were as a result of your actions/inactions (burst pipe then water flooding over meter for ex) then you would be charged.

As ever it's always the difficult/borderline cases that are the problem.

joe134

ChiefGrasscutter wrote: »

The link to amazon is just the filtered faceplate.
It is not the whole NTE5.
The filtered faceplate fits over the NTE5 in place of the existing lower detachable half - I think - not got one myself.

I too have heard from elsewhere the concept that the lower part of the faceplate is BT's ownership but the householder's responsibility.

Actually when you think about it it is not greatly different from the issue of a rural house with a long drive and a BT overhead line. The physical line is BT's and the rules say only they can change it. However it is the householders responsibility to ensure that the line is not damaged by trees etc rubbing on it etc and to cut back trees/branches at their expense to ensure this does not happen. If they do then the householder has to get in BT to replace it.
'Tis the same for say a gas main. If the householder digs through it in their garden they will be sent a bill for its repair by Transco.
The problems start when the gas main was not buried deep enough in the first place and the householder claims that if it was they would not have dug through it.....

An incoming BT line only uses 2 wires, though the standard BT dropwire as used for domestic properties has 4 wires in it, two obviously being unused/spares etc.

If your electric or gas meter has a fault within it - you would not be charged for replacement. I'd guess that if the meter's problems were as a result of your actions/inactions (burst pipe then water flooding over meter for ex) then you would be charged.

As ever it's always the difficult/borderline cases that are the problem.

I think it,s the bottom half, not the whole NTE5.
BUT, it looks like it would benefit me, as I have only 1 socket, and that has 2,also, it eliminates those ugly filters that dangle , eyesore.
Do they actually increase speed thogh, as claimed??cheers :beer:callistris.
By the way, are you having trouble with your new printer. HP updates.
I have to keep re-installing minet Auto update keeps throwing up failure, and windows has to select a nother way of downloading them? But it downloads the whole EXE set up file every time, and tries to flog me ink, and keeps re-aligning ,using ink.
Other than that, it,s ok:rotfl::rotfl:

ChiefGrasscutter

joe134 wrote: »

Do they actually increase speed thogh, as claimed??cheers :beer:callistris.

For most people they should to some extent. For those people whose internal house wiring is already a good grade twisted pair telephone/data rated and who have themselves removed the 'bell wire' from the connections then it won't do much. Sad to say though many people's house phone wiring is simply dire with even burglar alarm cable sometime being used - works OK at voice frequencies - totally unsuited to higher frequency data
Filtering at the master socket has the advantage that it separates out the broadband & phone signals at the master rather than have both the signals travelling over some distinctly less than perfect house phone wiring (and picking up interference on the way) before being filtered out at those remote/dangling filters.
The central filter also removes most of the 'bell wire' affect on the boradband signal. The bell wire is an additional wire in the supply to all phone sockets derived from a connection and some resistors etc inside the NTE. It used to be essential on the old rotating dial type telephones from the 1970's but is now redundant. Unfortuntely it's continued presense connected at the NTE but not used at the other end acts as a huge aerial picking up radio frequency interference (RFI)and causes a lot of broadband problems.
So the central filter helps both these problems. How much it helps can depend on how dire is the wiring though if it is truly horrendous nothing is going to help short of re-wiring the lot.

joe134 wrote: »

By the way, are you having trouble with your new printer. HP updates.
I have to keep re-installing minet Auto update keeps throwing up failure, and windows has to select a nother way of downloading them? But it downloads the whole EXE set up file every time, and tries to flog me ink, and keeps re-aligning ,using ink.
Other than that, it,s ok

......errrr I think you must have me mixed up with another poster. I've no idea what you are on about