help on where i stand working wth a man making me upset on a daily basis

24hourwork

Please can someone advise me on how i stand as i have no idea?
i gave up a job i did for nearly 6 years, as i wanted something with better earning potential, i started my new job on Jan 3rd, the company i work for have employed a consultant who is self employed to do our training, in a class room environment he was fine, still very loud and bolshy, but ok. he said if we had any problems to go to him etc, the job entails being on the phone and contacting companies by speaking to their managing directors etc, we were told at interview stage that we may need to spend half an hour a night doing research and getting leads, and that was fine, but in half an hour there is no way we can get 80 leads, find out about the companies,find releveant contact numbers and managing directors etc.
we have pc's in the room at work we can use to get some leads in work, however when we use these our trainer will shout at us, ask what we are doing ask why we didn't get leads at home the night before, call us lazy for not being on the phone, i went on a PC and he came out of the office and shouted at me in front of everyone saying "i bet you couldn't wait for me to go in that office so you could get off the phone, calling me lazy"
because i asked for some help one day with something he took me in an office and said that i was high maintainence? called me lazy again, when some night i have been awake until 1am at home getting names and numbers, he said i was miserable and couldn't do the job well,saying i had no confidence, i had done a sales job for 12 years without a problem and done very well at it, with what he was saying it knocked my confidence completly, then one day i was sat at lunch putting lipgloss on in a small mirror, he did not see the mirror and was making gestures behind my back about my size, he thinks to this day i never saw him , but i did. Then it all came to a head when last wednesday he took me in the office asked why i wasn't myself that day, i said i didn't know and that i was fine, when in fact the previous night my grandad was taken into hospital, and was likely to die within the next day or 2, so on the thursday i asked him for a word in the morning, i explained about my grandad being ill and that as he wasn't due to make it through the night, as he did it was likely i would get a call that day to say he had died, his reply was that he didnt give a s**t, as from 9-5 we were sales people, and he wasn't a social worker,i asked if it was best to speak to my manager, he said i would just waste his time, like i had his, and that he wouldn't care either, he asked if i was just doing this to fish for a day off, and that he advised me not to go home, as he wouldn't be happy, he also made it clear that as he didn't work for the company he didnt have to adhere to the HR policies, as he knew i was getting upset, i got on with my job and that day had the call to say my grandad had died, and i was that scared to mention it to anyone that i didn't, i just carried on, and left work that day drying, i arrived on friday, and as usual it was snide comments, lots of shouting, generally making the atmosphere unpleasent, two of them then started talking about me like i wasn't there, and i could not take anymore, i went in to see my manager at the lunch time, explained about my grandad, burst into tears, he told me to go home, all weekend i was so feared about returning that i didnt, i have explained to my boss why, but i am now going to loose a good job all bacause i cannot work with a grown man who has treated me so badly, sorry for it being so long there is so much more i could say, but does anyone think i have any rights, any help would be massively appreciated, thanks in advance

DCFC79

Sounds like you need to look for something else,

Emmzi

how big a company is it? If it is big enough to have an HR department I would talk to them.

But I suspect it is a couple of bullies and a dozen people worked to bits making calls. In which case, walk, and get a temp job in another call centre to keep you going. It isn't worth the stress. Then if the work at home put you under NMW shop them.

WhiteHorse

It isn't a 'good' job. It's a nasty, hard-sell sales job and the trainer is a bully.

Furthermore, if you can't take it, you won't be able to dish it out - because that's what hard selling requires.

It's not for you, and be grateful that it isn't, because it means that you aren't like him. Find something else.

24hourwork

it is a sales role, which i have previously done for over 12 years for 2 other companies, it is a large global company, a PLC compny,and it has a hr department, but i want to be armed right when i speak to them.
its not a mean hard sell, we are speaking to managing directors of companies having intelligent converstionsm i like the job and everyone else there, just not this man, so much so other people have already left because of him, he is bully, very nasty, says some horrible things and has upset many people, i would just like to go about it the right way, so was asking for advise.

Emmzi

thinking about being "armed" may not be the correct approach.

I would write down specifics to ask about (home working, role of man versus line manager, etc) and go for a "chat."

It may be that HR are well aware but need someone to have the guts to raise a formal case to sort it out (so often the case.) An informal chat looking for guidance will tell you if this is the case or if you are best off out of it.

Do you only have to see this guy until you are through training?

24hourwork

he is our "mentor" for 3 months, i have spoken to my manager who has admitted he knows this man is the problem, and has asked me not to go to HR as he himself will get into trouble, but at the end of the day i am having to resign as i respect myself more than to be treated that way, and to sit each night dreading going to work the next day because of this one person, and being physically upset over it, i am not a job hopper, i am in my early 30's, always worked in sales and only ever had 2 jobs each for a very long time, i know i may have thought the grass was greener, it clearly wasn't, but surely this man can not treat me like this? i just wanted advice on what to say to HR if i contact them

Going4TheDream

Irrespective of the role that you do or are employed to do, it is expected that you should be treated with respect. I totally agree with Emmzi, get some facts and speak to HR. The fact that your manager knows this guy is a problem and is concerned that he will get in trouble is not your concern. As a manager he has a 'duty of care' in fact by not addressing the concern himself is a sign of a failing manager. If you find that HR are unsympathetic this behaviour is likely to be endemic through out the organisation , then perhaps it is time to find a new position. Whatever the prospects you thought the company were offerring they are not worth your self esteem and confidence. This guy sounds like a total unprofessional bully

Errata

Love, you won't lose a good job with a good company, you'll lose a non-job with a !!!! company which contracts a training consultant who talks bollox. Hope you find a better way to earn a wage.

Sambucus_Nigra

I don't understand what you are in training for...what exactly happens in the training and mentoring sessions?

I'd give my boss 24 hours to either pull me out of the 'training', get this bloke off my back or I would definitely be going to HR and I'd also have recorded this pratt by now so that I had some evidence of his behaviour and I would also not leave but make sure I was noting down every single word of abuse he uttered in front of him so that he knew full well that I was taking this seriously.

And if I did have to resign I'd post it on you tube.

Sambucus_Nigra

I also would not go into a room alone with this man. As you say - he is not employed by the company so do not be alone with him.