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Selective International

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  • winnie81
    winnie81 Posts: 887 Forumite
    Well it seems I am going to get my first negative feed back thanks to Selective, I have just had two days of utter utter hell and still the package has not been collected. My buyer is now spitting nails and I am left with pulling my hair out. I don't even have the energy to rant....:mad: :(:cry:

    I too have used this company for the first time and the damn parcel is still here. I changed from my usual courier and I wish I hadn't :mad: My buyer is getting angry and I don't have the time to keep staying in waiting for a parcel to be collected I have 3 small children who need to go places etc

    I won't be adding this seller to my favourites :rolleyes:
    Wife to a great husband and mum to 4 fantastic kids 9,8,4,3 they drive me mad but I would do anything and give everything for my family :grinheart
  • Saeed
    Saeed Posts: 733 Forumite
    didi_nodebt Well it seems I am going to get my first negative feed back thanks to Selective, I have just had two days of utter utter hell and still the package has not been collected. My buyer is now spitting nails and I am left with pulling my hair out. I don't even have the energy to rant....

    I think there are also unreasonable buyers! Do letter normally arrive within 2 days via royal mail??? My buyer waited 2 weeks after royal mail lost a parcel which I paid £5.45 for and he was very patient. I compensated him well for his patience (sent him a brand new item worth double instead of the used one he had purchased off me). My package also sat here for a day longer after it was not collected on the day I booked it for. But for £4 for upto 30kg, it is an excellent service. Try the royal mail calculator to see how much they would have charged.
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    Is there no international shipping anymore?! Can't see it in the listings :(
  • roses wrote:
    Is there no international shipping anymore?! Can't see it in the listings :(

    You could go straight to Selective's website and book direct from there:

    http://selectiveuk.tripod.com/id10.html

    FFM :)
    AMAZON SELLERS CLUB member 0077 come and join us :hello: make some space and get hold of some cash, we're on the ebay and other auctions, car boot and jumble sales board.
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    If I book from their website, how long should they take to confirm when the item will be picked up or if I can take it to the nearest depot?

    Also there is no payment option?? How do I pay if I book an international package via their website?
  • roses wrote: »
    If I book from their website, how long should they take to confirm when the item will be picked up or if I can take it to the nearest depot?

    Also there is no payment option?? How do I pay if I book an international package via their website?

    I will tell you how I do it, it works for me, so I assume it is the right way :confused:

    Buy the service using this page: http://selectiveuk.tripod.com/id9.html then pay by paypal making a note of the transaction number.

    Then book the parcel using this page: http://selectiveuk.tripod.com/id12.html make sure you put your paypal transaction number in the top field.

    At the end of this make sure you click the 'done' button.

    I don't get any confirmation emails or anything, and only phone if they miss the first date I put on the form and they tend to pick up on the next day.

    FFM :)
    AMAZON SELLERS CLUB member 0077 come and join us :hello: make some space and get hold of some cash, we're on the ebay and other auctions, car boot and jumble sales board.
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    Argh, there is no pay option for international packages! They don't answer the phone either.
  • Hi Roses

    I've just looked on Ebay as well and it looks as if there are no International Delivery options on there for Selective - maybe they are having problems with 'international' at the moment - or are stopping them altogether.

    Perhaps Kevin will come on here and let us know?

    FFM :)
    AMAZON SELLERS CLUB member 0077 come and join us :hello: make some space and get hold of some cash, we're on the ebay and other auctions, car boot and jumble sales board.
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    I already emailed him via Ebay messages about 2 weeks ago & he told me to book via his website :(
  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    ok I finally got through after many phone call attempts. The guy told me to make a direct paypal payment as you can't book international via the website.

    Does anyone know what the packaging requirements are? Do I address it to my intended recipient? It says on the website I have to use their packaging. But where do I get that from?

    Also do they send me confirmation that they will be collecting the package on the specified date, do I receive any reference number?
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