HELP NEEDED recorded delivery problem

Lotus-eater

j.e.j. wrote: »

The thing is, as a customer, if you want something signed for it's so that you can check that the item has got there safely. If the postie can just leave it with any old tom !!!!!! and harry next door/up the road, and just get an illegible signature (which most signatures are on those electronic things) then it defeats the whole point.

I'd just like to comment on those electronic things.

I get stuff delivered all the time, everyday almost I have to sign for something and I have yet to do a decent signature on the electronic things.
Do they really save any time, or make it easier for the delivery drivers? I'm going to ask the next one.
I think I have moaned to a couple and they've agreed, but they might agree with anything a customer says :rotfl:

Lotus-eater

peachyprice wrote: »

I'm sorry, I don't understand this. Why would a child OPEN a parcel just becuase they've signed for it?

There's no difference between a child taking a parcel in and you leaving a parcel you've taken in on the side unopened. Would you then expect your child to open that parcel and drink the contents?

There is a sort of difference.
On one hand you have a parcel on the side, the child knows is not his.
On the other, you have a postie giving a parcel to a child and making him sign for it, I can see how it would fee like it was more yours, in this circumstance.

peachyprice

Lotus-eater wrote: »

There is a sort of difference.
On one hand you have a parcel on the side, the child knows is not his.
On the other, you have a postie giving a parcel to a child and making him sign for it, I can see how it would fee like it was more yours, in this circumstance.

To an extent yes, but if the child is old enough to then be able to open the parcel and open bottle of booze and drink it without it's parent realising it's old enough to know it's wrong.

custardy

Lotus-eater wrote: »

I'd just like to comment on those electronic things.

I get stuff delivered all the time, everyday almost I have to sign for something and I have yet to do a decent signature on the electronic things.
Do they really save any time, or make it easier for the delivery drivers? I'm going to ask the next one.
I think I have moaned to a couple and they've agreed, but they might agree with anything a customer says :rotfl:

not in RMs case
the 'new' PDAs are old tech
the software(its RM software laid over windows mobile) is buggy and designed(it seesm) with little input from those who use them
battery life is poor
the screens are poor
In many ways the old paper system was easier/quicker,however the real time scanning/upload could be a great feature if properly implemented
also handy for not having to pick labels off/deal with paper in poor weather
bulk deliveries can be better in some ways with the PDA's
you scan each item in front of the customer,then get one signature at the end (thats how it should be done at least)
so they can count/check items at the same time,then sign
however its more time consuming

Lotus-eater

peachyprice wrote: »

To an extent yes, but if the child is old enough to then be able to open the parcel and open bottle of booze and drink it without it's parent realising it's old enough to know it's wrong.

It might know it's wrong. But when did that ever stop you nicking booze from your parents drinks cabinet??

onlyroz

In this case I say that the responsiblity lies with the ebay seller for not using the correct delivery method, with the buyer for not checking which delivery method was being used, and with royal mail for not correctly informing the recipient of where the item was delivered to. You or your son bear no responsibility.

The correct action would have been for the neighbour to claim a full refund from the seller, who would then have chased things up with royal mail to obtain a partial refund. Ebay would have backed up your neighbour in this, and if necessary would have ensured that the seller pay up.

In my own experience I have taken in parcels for neighbours and the neighbour has often been extremely surprised and had no idea the item was with me. In one case I didn't deliver the parcel immediately and the neighbour said that they had already requested a replacement for the item because they thought it hadn't been delivered.

I also had an incident once where I requested a parcel to be delivered to my work place. It was signed for at reception and then the staff subsequently lost it (or it was stolen from the security office). The company refused to pay me for the item, and so since then I have always had things delivered to my home (and so I usually end up collecting them from the dispatch office the next day).

peachyprice

Lotus-eater wrote: »

It might know it's wrong. But when did that ever stop you nicking booze from your parents drinks cabinet??

My point exactly, if they're going to do that the fact that they've signed for a parcel containing booze is irrelevant

onlyroz

Lotus-eater wrote: »

It might know it's wrong. But when did that ever stop you nicking booze from your parents drinks cabinet??

Or Benylin from the medicine cabinet

Caroline73_2

loopylass wrote: »

It is disgusting that a child can sign when there could be anything in a parcel

A child shouldn't be answering the front door if they are unable to deal with the consequences.

My 6 year old is only allowed to answer the door to people he knows and only if we are expecting them.

My 13 year old is allowed to answer it to anyone he knows or anyone he feels comfortable with, such as the postman.

custardy

Caroline73 wrote: »

A child shouldn't be answering the front door if they are unable to deal with the consequences.

My 6 year old is only allowed to answer the door to people he knows and only if we are expecting them.

My 13 year old is allowed to answer it to anyone he knows or anyone he feels comfortable with, such as the postman.

you would be surprised how young some kids are that answer the door.
little 2 year old answers the door
you say is mum or dad there?
kid says nothing and evenually and adult shows up