Tesco Discussion Chats & Grabbits 11+

meerkatsmimm

Theres a data protection breech in there somewhere...to my knowledge a store is not allowed to store/keep on file your bank card details for security reasons and how else are they able to check refund history? Cc perhaps?

Sounds like the lovely management in my local mr ts....want your money but dont make them mingle among the customers cos they dont care ggrrrrr

nahteb20 wrote: »

Good evening all,

Mixed day for me today
I finally found a boots with the shots so i got myself 12 with some cheap and some expensive vitamins as those were the ones i buy anyway, so i was really happy with that.:j:j

and then on to t's......:mad:
for those of you who remember me posting a few days ago about previously getting dtd refunded to me in 2 transactions for the difference and finding out i had only received the 1 payment back....:eek: well it has finally been sorted and after 4 calls to HO, 4 calls to store, 1 to my bank,1 to visa a 40 mile round trip to the store and i was turned away and told i had to wait 28 days bla bla bla........ anyway friday i got a call back from the store and i was asked to go all the way back to get my refund again as somewhere my second payment was stopped by t's as they thought it was a mistake and i was to ask for the person dealing with my claim and i would be personally seen, so today i got there and no one wanted to come and speak to me:mad:, the girl on CS desk was told over the phone to give me a refund and thats that!!
Firstly I had to walk around the store to go find the product i was overcharged on in the first place..... i told to girl that i felt very disappointed with the way i was being treated and that i was supposed to be seeing someone to at least be given an apology from them.:o ( i was told by HO that i should be receiving a gesture of good will as compensation for all my trouble and petrol costs for my now 2nd 40mile round trips just to get my own money!! but all i wanted was for them was to say sorry and admit that they hadnt dealt with me properly!!)

So when we got back to CS desk the girl phoned someone and told me to wait so i did, The girl then sorted out my refund ( At last)
I stood there waiting a little while when a woman in office clothes came to speak to me and OMG her attitude was terrible !!!:eek: she was totally peeved that i was having the nerve to bother her and was like You've had our money what do you want!! I couldnt believe the way she was being like total attitude with arms folded and head wobbling lol
I told her that i was very disappointed that after all the trouble ive had to get my own money and i was asked to come back today and no one was willing to come and even speak to me...... She was like well what do you mean?? and i had to point out to her that she wasnt coming down initially and i had to tell someone how unhappy i was and they had to ask her down! I started to tell her all of what had happened but she just stopped me dead and went " I know All about it and as far as we are concerned you were paid it wasnt our fault that the second transaction was stopped and we investigated it and looked and your bank details and you've been given OTHER refunds from Tesco's!!!
I was gobsmacked! I said yes i did but it was in another store for a total different product and amount! (I felt like she was trying to insinuate that i have been doing some dodgy dealing here)

She was just totally peeved that i was bothering her.....I said to her cant you see where i'm coming from??? you failed to give me back my own money ive had to do all this running around (named every call and visit to store again) I said if it was the other was around and i hadnt paid them money then i would have the police at my store and be prosecuted but all she's done to me is give me grief and attitude!! i did mention to her about what HO said about a gesture of goodwill to cover my costs and I should have an apology so she scowled at me and said well Im sorry you didnt get your money but as far as we are concerned we paid you so i will give you £5 on a gift car and that is more than enough to cover your petrol!! I just looked at her stunned and before i knew it she had rung it up and shoved it at me...... I did take it and walked out of the store in disbelief..
I walked back to the car as my OH was waiting for me and told him all what happened i was quite annoyed then thinking about it and thought i should have just walked out when she shoved the gift card at me and not taken it as IMHO it was an insult really Gggrrrrr :mad:

I'm still annoyed now writing this, i hope you can understand where i'm coming from as i'm not sure i'm getting this out properly lol

purdita

French_Knickers wrote: »

First one its the Royal Shakespeare Theatre in Stratford on Avon. Second one is the pedestrian bridge nearby.

Aaaah I have seen it before then! I've walked along the tow path there many years ago. There is a nice little pub if I remember rightly, down some steps at the bottom of the main street, where boats can pull alongside...and was there a floating restaurant or have I got that mixed up with somewhere else?

locarr

kadison wrote: »

My dad used to refer to a calculator as a 'ready reckoner' lol!

'ready reckoner':T , that takes me back! a mate of mine used to take one on holiday to convert the local currency back to pounds!!

we used to rip the "fun" out him big time!!:rotfl::rotfl:

Fudge_Cake_2

Smart1e wrote: »

I have a feeling that it only comes off when it's a multiple choice discount like 2 for £4.50/3 for £6 and not when it's just 2 for £4.50 , think that's how it worked before but I will stand corrected if I'm wrong!

Ahhhhh yes Smart1e!!!!!! Oh dear I'm so slow today! :o:(:(:eek::eek:

Sorry!

You are correct the multibuy offers only kick in on whoopsies if the quantity is variable or buy one get one free (though that only sometimes seems to work??) So because the sausages are on a fixed qauntity discount now, the multibuy won't come off.

lutzi1

Am just watching the Shoplifters programme on plus 1.

I loathe and detest thieves, but am finding the vigilantes who spend their free time pursuing them equally distasteful. Common sense sems to fly out of the window - and photographing and threatening middle aged women that the police will be called if they "trespass" into M&S stores ever again? Over a potato? Trespass is a civil crime you muppets, see how interested the police are. Hate thieves, but can't stand bullies, esp when they pick easy targets instead of the ones they should be targeting.

Added - if this is how they behave in front of the cameras, how do they behave when they are not there?

debsjc

Does anyone go whoopsing in Mr A?

I'm going to be staying really close to one next week, and I just wondered if they discout below 50%. Also what sort of time would you think? (it's a 24 hour store)

QPR10

locarr wrote: »

'ready reckoner':T , that takes me back! a mate of mine used to take one on holiday to convert the local currency back to pounds!!

we used to rip the "fun" out him big time!!:rotfl::rotfl:

Just doing a rough list of things to take or buy as they spring to mind, in case I can get away to recooperate, & a couple of minutes ago wrote calculator also vinegar

Mr HC have you seen Jedward's video to celebrate 500,000 twitter followers, they need some of Jumblejacks cooking but fair play they kept their promise

purdita

There's a free microfibre towel on Roasters Coffee's Facebook page if anyone wants one

French_Knickers

purdita wrote: »

Aaaah I have seen it before then! I've walked along the tow path there many years ago. There is a nice little pub if I remember rightly, down some steps at the bottom of the main street, where boats can pull alongside...and was there a floating restaurant or have I got that mixed up with somewhere else?

Correct on both counts. Both still there too.

Smart1e

Fudge_Cake wrote: »

Ahhhhh yes Smart1e!!!!!! Oh dear I'm so slow today! :o:(:(:eek::eek:

Sorry!

You are correct the multibuy offers only kick in on whoopsies if the quantity is variable or buy one get one free (though that only sometimes seems to work??) So because the sausages are on a fixed qauntity discount now, the multibuy won't come off.

And don't you find that you are always one short of the amount you need to get the discount? No matter how hard I look there are never enough to take advantage lol!!!:mad:

It's probably because a more professional whoopsie hunter has just trolley dashed the aisle while I was wombling in the car park!!!:rotfl::rotfl::rotfl: