Free Nokia plus £2 profit via Quidco!

bubbles2007

the_tired_one wrote:

I would contact them and request the pack - many firms deliberately 'forget' to send the pack - and you only find out later that you needed to inform them of this within 14 days of receiving the phone.

Best to be safe.

i'm on the phone to them now (on hold, grrrr). i was expecting loads of bumf from O2, like how to contact customer services, access numbers, marketing for their crap... my sim card doesn't even have the voicemail number stored! none of that or the chequeback offer details...

Jazzyjeff_2

I understand your concerns but I really wouldn't worry with CPW. Although they have a voucher system they don't actually bother sending them out most of the time.

- If you really want the vouchers just download the pdf file online

- Just don't bother and simply send in the bill like I do - they never query it

- You have 60 days to claim so if something does go wrong there's plenty of time to rectify it.

- The terms of the cashback are online they don't send them to you - so just print them off and file them with your bills - simple.

HTH :beer:

Sagor

Don't bother phoning their CS. I called them they came out with some blag about them not being printed yet as it was a quick and asked me to phone again later on in the week.

i went to their help section on the web and it had link for online pruchases to a pdf. They worked for me in the past. :money:

the problem with CPW is that they keep changing the address.

bubbles2007

they said it is in the post... call them on tuesday if i have not received the o2 welcome back and redemption vouchers...

bubbles2007

oh yeah, make sure you get through to the O2-CPW support team when calling, not general sales support

yus786

bubbles2007 wrote:

oh yeah, make sure you get through to the O2-CPW support team when calling, not general sales support

Do you have the number for this please?

Sagor

o2 CPW - 08701117200
CPW web support - 020 8896 5400

bubbles2007

Sagor wrote:

o2 CPW - 08701117200
CPW web support - 020 8896 5400

use saynoto0870 to get the freephone numbers...

Jazzyjeff_2

Or use your new o2 number as you get free 0870 and 0845 calls (out of your inclusive minutes!)

HER

Ive just phoned and been told that the first billing date commences on the 21st of every month.

The roll over period for the free credits and txt messages is on the 19th of every month.

Ive been given 146minutes of call time and 36 txt message units to use until the 19th i presume.

Anyone else had any different?