Taking on Paypal

Oliver14

oscardog wrote: »

Lovely to hear all replies but as I said, the seller is in Germany and gone off the grid!!

My request to Paypal is simple - allow me to escalate and we are all happy. They say no so sod them.

It is possible I will lose but I think £25 is a small price to pay to make them jump through a few hoops for a change. I may even get my day in front of the judge and he can decide things.

As a couple have said, T&Cs can be challenged as unlawful if they contravene consumer law.

Do you think that Paypal would risk losing a judgement challenging their T&Cs? That would send a bit of a shockwave through Ebay..............

Anyway - back to Xmas champagne and excess!!

I think you've been drinking to much. To have even the most minute chance of winning (which you won't) you would have to show paypals terms and conditions and their timelines are unreasonable. I cannot see any way you'd convince a judge of that also they are not breaking any consumer law.

It comes down to your mistake in the end you didn't spend 2 minutes checking the timelines and making sure you put your claim in on time. Now you're just trying to blame paypal for your mistake. Be a grown up admit you !!!!ed up and move on.

Voyager2002

gavjbrown wrote: »

You do realise you will have to fork out some more money if it gets to the stage before booking a small claims hearing?.

I would emphasise that the sums involved are fairly substantial: a fee for them to decide that it belongs on the small claims "track", and then a thumping 350 pounds for them to book a hearing.

pendulum

It is generally accepted that eBay / PayPal protection generally favours the buyer... you were the buyer here, and missed the deadline date (which was quite long)... good luck, I think you'll need it.

RFW

Voyager2002 wrote: »

I would emphasise that the sums involved are fairly substantial: a fee for them to decide that it belongs on the small claims "track", and then a thumping 350 pounds for them to book a hearing.

Not to mention any Paypal legal costs if you lose.

hollydays

Who cant access the internet on holiday if you really need to? I guess you forgot.

asset2004

chemical.galaxy wrote: »

Contact the Ombudsman - it's free...
I am also currently in dispute with Paypal over something and the Ombudsman are on the case!

can you advise on this please? I am almost £500 out of pocket after paypal closed my account, they reversed the payment I'd made to my bank and then closed it due to' suspicious activity' :mad:which related to selling but not through ebay, they have since closed my ebay account since it was linked :mad:
Paypal do not acknowledge emails/ letters and I am out of pocket :mad:

pinkshoes

1. Did you actually PHONE paypal and ask the to re-open it as you'd been away? If not, do it!

2. Did you send Paypal a "Letter Before action" before starting the court process? If not, you have wasted £25.

3. Do you have tracking showing the item has been delivered? If not, you won't win the court case, so have wasted £25.

oscardog

pinkshoes wrote: »

1. Did you actually PHONE paypal and ask the to re-open it as you'd been away? If not, do it!

2. Did you send Paypal a "Letter Before action" before starting the court process? If not, you have wasted £25.

3. Do you have tracking showing the item has been delivered? If not, you won't win the court case, so have wasted £25.

Yes, yes and yes.

I don't care about the £25 (slight blasphemy on this website!!).

To those who asked about accessing the internet whilst on "holiday", I go to places where the internet is not even invented yet and fight people called the Taliban. Not exactly my idea of a holiday.

I just want those &*%$tards at Paypal to feel £25 worth of heat as they love to dish out.

Also, small claims cannot leave legal costs to any party (winning or losing).

Back to the Boxing Day champagne and goose pie.

shaun_from_Africa

Also, small claims cannot leave legal costs to any party (winning or losing).

Oh yes they can.
Generally they don't, but that's not the same as saying that they can't.
If you read the Gov't website on the small claims procedure, they make this clear.
http://www.adviceguide.org.uk/index/your_rights/legal_system_index_ew/small_claims.htm

In most cases, the court will not order solicitors’ costs to be paid by the losing party in a small claims case, and if you instruct a solicitor you will have to pay the costs yourself

stebiz

oscardog wrote: »

Yes, yes and yes.

I don't care about the £25 (slight blasphemy on this website!!).

To those who asked about accessing the internet whilst on "holiday", I go to places where the internet is not even invented yet and fight people called the Taliban. Not exactly my idea of a holiday.

I just want those &*%$tards at Paypal to feel £25 worth of heat as they love to dish out.

Also, small claims cannot leave legal costs to any party (winning or losing).

Back to the Boxing Day champagne and goose pie.

Can I just wish you all the best. Paypal refunded nearly £600 of my money, to buyers who had actually received the items. It only happened recently and a couple of the buyers have done the honest thing and refunded.

Paypal don't give a t*ss and I too have just done a letter the the Financial Services Ombudsman and their Chief Executive.

Might take it down the small claims route, but as they are not UK based this may be futile. But for sure I'll be suing the buyers - if they don't do the right thing. As for Paypal I will be causing them a lot of trouble I promise you that.