Do you think this is unreasonable P&P?

Strapped

Indispensable_Hobbes wrote: »

The postage cost was just shy of £5. If it had been a tenner then I wouldn't have bid because that would have been ridiculous but you can't always tell the weight to calculate what you deem to be fair?

I received an item the other day and the seller was charged more for the postage than the they charged me for P&P; so compared to that item the P&P on this isn't as reasonable.

Where do you draw the line between reasonable and unreasonable?



Surely you'd include the P&P in the starting price?

Did you immediately contact the seller and ask to pay the difference?

mumof3kids

i've been a keen ebayer for years and have seen the good with the bad as far as p&p goes.
no i don't think an extra £1.30 on top of postage is justifiable for a black bag and a bit tape, yes i know you see the postage when you place the bid but who are we to know how much the postage is going to cost exactly.
the rules are you are not supposed to charge excessive postage to make up on the price but a lot of people do, and before the do-gooders come out saying well its time to the post office and such, that is a crock!! p&p is how much it costs to send and a few pence for the packaging in my eyes!

Indispensable_Hobbes

If that person wants to charge less than they pay for P&P that's their business and not unreasonable P&P charges.

the_lunatic_is_in_my_head

£1.30 isn't much, knowing a handful of 1 or 2 stars can cost a seller their account I'd leave a 3 if it bothered me that much but I never bother to look at the stamp price, as long as the item is well wrapped I'm happy.

mazza111

Indispensable_Hobbes wrote: »

The postage cost was just shy of £5. If it had been a tenner then I wouldn't have bid because that would have been ridiculous but you can't always tell the weight to calculate what you deem to be fair?

I received an item the other day and the seller was charged more for the postage than the they charged me for P&P; so compared to that item the P&P on this isn't as reasonable.

Where do you draw the line between reasonable and unreasonable?



Surely you'd include the P&P in the starting price?

Doesn't usually work that way with low cost items tho, if you don't have a low start price then it doesn't attract the buyers unfortunately. It's just wee bits of good quality 2nd hand clothing I'm selling, start at 99p and hope for the best, anything that doesn't sell goes to the charity shops.

Froggitt

If the seller had come back to you and said "ermmmmm - Ive under-estimated the postage, its heavier than I thought......please could you send me another £1.30", would you have done so? IMHO you knew the postage when you bid......no reason to knock his stars.

adindas

It is widely known merchants use a lot of tricks on their stuffs.
If you use Amazon, the things are even much worse. Some stuffs are only 10p which is very light that would have costed them for less than 50p but they charge P&P of about £3.00.

But you now it before you pay, so you could easily cancel the transaction ...

Indispensable_Hobbes wrote: »

Seller has charged £1.30 on top of the price to post on an item wrapped in a bin liner and sealed with parcel tape. I'm tempted to mark down the P&P to 2 stars but I feel a bit bad

RHemmings

gazza975526570 wrote: »

According to ebay yes.

But what does it matter to the buyer?

£10 item plus £1 postage - £11
Same item for £1 plus £10 postage - £11

I dont see what the problem is.

The total price including p&p is what buyers use to decide whether or not to buy an item.

The p&p price alone, and whether it is justified, is what is used to decide what stars to give for p&p.

Hence it's quite possible that a buyer may purchase items on ebay, but feel that the p&p charges are not reasonable, and do not deserve five stars.

This conversation comes up regularly, and I'm very surprised that some people cannot understand this.

pendulum

When listing old car parts, I work out roughly what I want for the said part (e.g. £20 posted), and then I'd guess the actual postage. So if I wanted £20 posted for an item, I could list the item at £17 with £3 P&P, or at £15 with £5 P&P, it doesn't really matter. The actual cost of postage was usually in between those two figures, but sometimes I'd have to pay £7 to send an item I charged £4 for, other times the buyer would pay several pounds more than it cost me, but that doesn't matter because if the postage price was lower, the starting price would be higher and vice versa.

As you do not pay FVF's on P&P, it does work out better to add a little extra to the P&P, which enabled me to take a little off of the Starting Price whenever I did knowingly "guess high" on the P&P charge. I would not have entertained a request for a refund on postage as that would be selling the item at below what we agreed and below what I wanted for the item. It is cheeky to even ask for a refund, in my opinion.

Going back to the basics here, it is the seller who sets the price, and the P&P is clearly displayed beforehand. If you don't agree don't buy!

chickywiggle

i use same rule of thumb as when i sell.

i tend to work out postage cost then round up to nearest 50p. i.e. £1.28 cost = £1.50 charged, £3.78 cost = £4 charged.

anything they charge more then about 50p over item cost they get star reductions for.