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A warning!! Do not use collect plus!!

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  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    Well, finally mine has been delivered, just been updated.

    I've been offered a free delivery code but do not know if I can chance it. Certainly not for my business things.

    Have you emailed that guy again Soo?
  • soolin
    soolin Posts: 74,073 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    blue_monkey wrote: »
    Well, finally mine has been delivered, just been updated.

    I've been offered a free delivery code but do not know if I can chance it. Certainly not for my business things.

    Have you emailed that guy again Soo?

    Yep, was told the driver had been given a map and it was supposed to be out for delivery today- but nothing.

    As for my inward parcel I have tried phoning yodel but they only allow the phone to ring for about 10 minutes before they cut you off- so have had to give up.

    I can't believe how angry I am, my OH and DSs are all in hiding as I am in a real fury- completely out of proportion to the problem.

    I've also got a couple of free codes from Collect Plus- wouldn't even let my worst enemy use them.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Obviously_the_best
    Obviously_the_best Posts: 4,086 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    My usual approach to yodel when they do something wrong is basically to shout at them and tell them that if it's not delivered by 9am tomorrow then they're absolutely for it, but then that's where being a larger customer comes in useful, quite often you can get your own way, you can but try...
  • soolin
    soolin Posts: 74,073 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 20 December 2011 at 10:21PM
    Obviously_the_best wrote: »
    My usual approach to yodel when they do something wrong is basically to shout at them and tell them that if it's not delivered by 9am tomorrow then they're absolutely for it, but then that's where being a larger customer comes in useful, quite often you can get your own way, you can but try...

    I can't even get through to them.Phone rings and rings and then after about 10-15 minutes I get 'terminated'.

    EDIT: Oooooh, tracking just updated, my parcel is now at Wednesdbury--where on earth is that?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Littlemiss-lotsofdebt
    Littlemiss-lotsofdebt Posts: 612 Forumite
    West Midlands Soo!!
    Its nice to be important but more important to be nice!
  • soolin
    soolin Posts: 74,073 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Littlemiss-lotsofdebt wrote: »
    West Midlands Soo!!

    OOh, that's closer than Sheffield then- maybe tomorrow it might limp down as far as say Milton Keynes, or even, oh joy, Watford.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • easy
    easy Posts: 2,532 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    argh. I sent sisters family christmas presents (and Christmas pud), by collect+ last Thursday. Never used collect+ before.

    Current tracking says
    19/12/2011 12:44:22 In local depot, delivery to be scheduled Enroute
    20/12/2011 13:00:08 Parcel collected by courier Enroute

    They live in a very rural location. Do you think they'll receive it before Christmas ??
    I try not to get too stressed out on the forum. I won't argue, i'll just leave a thread if you don't like what I say. :)
  • Obviously_the_best
    Obviously_the_best Posts: 4,086 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    soolin wrote: »
    Oooooh, tracking just updated, my parcel is now at Wednesdbury--where on earth is that?

    It's 120 miles north of london!!!
  • bubbs
    bubbs Posts: 67,752 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 December 2011 at 11:17PM
    We had been waiting for a parcel seller says posted 4th Dec, We asked for proof of this sent us a scan of reciept.....yes collect plus!!!!! We finally got it YESTERDAY! 15 days!! we have sold lots of bits and bobs the last few weeks always send 1st recorded and by feedback all have been recieved next day. People complain about RM and parcelforce but ive no complaints
    Sealed pot challenge number 003 £350 for 2015, 2016 £400 Actual£345, £400 for 2017 Actual £500:T:T £770 for 2018 £1295 for 2019:j:j spc number 22 £1,457Stopped Smoking 22/01/15:D:D::dance::dance:- 5 st 1 1/2lb :dance::dance:
  • RHemmings
    RHemmings Posts: 4,896 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    blue_monkey wrote: »
    Well, finally mine has been delivered, just been updated.

    I've been offered a free delivery code but do not know if I can chance it. Certainly not for my business things.

    Have you emailed that guy again Soo?

    If it were me that had been screwed by a delivery company and was given a free delivery code as "compensation", I'd be tempted to send a box of bricks to myself as some form of "payback", i.e. "not letting the b'tards get away with it."
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