Ugent Help plz, Vaio laptop cant use mousepad, mouse, keyboard or put in password

Lady_K

I cant use the keyboard or mouse in ubuntu just the wired mouse now in ubuntu and not the keyboard. Cant use the mousepad in ubuntu either.

Only used the arrows, enter and esc in bios and arrows and enter in windows recovery.

I thought f10 on a vaio does a complete clean install and you couldnt select repair because I used it once soon afer she had it for some reason I cant remember now why. I just know that its handy to have but scary at the same time, If its hit by mistake on start up there is no turning back nothing stops it wiping the drive it doesnt even give you an Are you sure you want to do this option in case of errors

debitcardmayhem

debitcardmayhem wrote: »

Rather than going and doing a factory restore , when you have saved the important stuff (and check its ok on your machine) try and do a system restore from the F8 options and choos a restore point from before the wireless mouse was installed. That will not affect the docs/photots/tunes.

I just restarted by PC in Windows to make sure where the options are (was using Ubuntu earlier ) Press F8 on boot and the first options should be repair your computer on the F8 screen , that will then load the repair options which includes system restore, but it will also give you chance to check the system options too so you could use the command prompt to run a sfc check http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html , I have to go out now so someone else like jayme/gj/sg will help if needs be.

Lady_K

scheming_gypsy wrote: »

When you do the backup, just copy c:\users\"her username" as that will backup all her profile. There's nothing worse than just backing up your My Documents and then realising something was in an AppData folder, once you've done a reinstall

Thats useful to know, thanks for that I've done that in the past and was just doing it now, I'll start again. will that save the iunes ok too?

scheming_gypsy

I'm not an Apple fan so never used iTunes, but with normal software, anything specific to a person is saved in their profile... So there should be an AppData\itunes folder in the profile which all the songs etc in

GunJack

1. as stated by SG, make sure you back EVERYTHING up before attempting any repair.

2. As developed as ubuntu is these days, it's still not guaranteed to have drivers that will work with all hardware, so don't get too hung up on that.

3. the system restore option when you next try and get into windows is a very sensible first step to try.

4. Concur that full re-install should be the last option.

5. Refer to 1. above

GunJack

scheming_gypsy wrote: »

I'm not an Apple fan so never used iTunes, but with normal software, anything specific to a person is saved in their profile... So there should be an AppData\itunes folder in the profile which all the songs etc in

if they're not there, look within the itunes folder itself, possibly having to dig down a couple of levels to find it...the folder sizes will give you a clue when you're looking for them

jayme1

the itunes folder is in My Music, all the itunes library saves in the play count and the ratings, but you will have to back up anything in music/itunes/itunes media folder as that's where any music bought on itunes is saved along with tv shows and apps.

Lady_K

I dont know howto put c\windows\username on this ubuntu system plus its an old one but is this way ok?

little purple monitor icon at top cursor hover says - browse all local and remote disks and folders accessible from this computer

opens computer page saying 330gb hard disk 310gb filesystem, in there is a folder 'users' should I just right click her username in there and save the whole thing or should I do an all users one aswell as there are programs in there canon and things

scheming_gypsy

if more than one user uses the laptop then it'll be worth doing them all.

Lady_K

I have saved all the data thanks to everyones help here, thanks so much

I am just about to try the system recovery repair I'm amazed the mouse is working in system recovery. I hope they wont want to know any passwords because I don't have any for this

It says system recovery options keyboard input method
its on US at the moment should I just leave it at that or change it to united kingdom, united kingdom extended or which as theres a lot of them?

The language part is grayed out bt it says - english (unied states)

I didnt change anything in the bios after using ubuntu though, do I need o do nything with that?