Ugent Help plz, Vaio laptop cant use mousepad, mouse, keyboard or put in password

GunJack

hmmmmm............

Lady_K

The mouse is working with ubuntu now and I have found some documents and things, is there anything I can do to try and repair whatever is wrong through ubuntu like chkdsk or antivirus or malware or whatever?

jayme1

the USB caddy option is the best option now, you may still be able to recover the word document in one of the temp folders, as word has an inbuilt function to back up documents.

as for opening the laptop up and taking the hard drive out it is perfectly safe, you will need something like this, you place the HDD from the laptop into that and then connect it to another computer, exactly how you would a USB flash drive, you can then browse the hard drive and copy anything and everything that you don't have a copy of (work, photos music), you would then place the HDD back into the sony laptop and try a clean install, safe in the knowledge that your content is backed up.

jayme1

Lady_K wrote: »

The mouse is working with ubuntu now and I have found some documents and things, is there anything I can do to try and repair whatever is wrong through ubuntu like chkdsk or antivirus or malware or whatever?

I would plug in a USB flash drive and start copying everything you don't have backed up to it, as I say you can sometimes find the unsaved word document in one of the temp/app data folders

the possible directory where the temp file is, is any relevant folder in C:\Users\*USERNAME*\AppData

Lady_K

I'm wondering it its worth checking the mousepad settings in case it changed anything when she tried to instal the wireless mouse directly after it happned would I be able to find those settings on here with ubuntu?

jayme1

Lady_K wrote: »

I'm wondering it its worth checking the mousepad settings in case it changed anything when she tried to instal the wireless mouse directly after it happned would I be able to find those settings on here with ubuntu?

you won't be able to change or check any windows settings from ubuntu or start any windows programs, all you can really do at the moment is view the hard drive and copy all your files to safety, and the other ubuntu live CD features.

Lady_K

Thanks, Doing that now, I have found the work she tried to save last nght and its saved thank goodness I know I will have to do it all to factory settings and it will take some time getting rid of stuff and installing things back to normal but it could have been much worse.

Just found out that the keyboard is not working when I tried to name a folder for saving her stuff, even though the mouse is working, should that be ok when its clean installed?

Samdy_Gray

I think a clean install of Windows should be the last resort.

From what I've read, you can use the keyboard in BIOS and mouse & keyboard in Ubuntu, so no hardware issue. Windows still boots, you just can't type in the password. To me, this points to a driver issues - by no means is the Windows install complete toast.

The simplest way to sort this will be with a repair install of Windows. This will preserve all of your data and will simply reinstall any corrupt/missing system files. If you have a system utility CD/DVD, pop that in and follow the instructions. It should load default drivers that should enable you to use the mouse and keyboard for the purposes of the install. If you don't have a CD/DVD, then there's most likely a recovery partition on the hard drive. For Sony, tap F10 when you see the Sony splash screen at startup and it should launch the recovery utility.

debitcardmayhem

Rather than going and doing a factory restore , when you have saved the important stuff (and check its ok on your machine) try and do a system restore from the F8 options and choos a restore point from before the wireless mouse was installed. That will not affect the docs/photots/tunes.

scheming_gypsy

When you do the backup, just copy c:\users\"her username" as that will backup all her profile. There's nothing worse than just backing up your My Documents and then realising something was in an AppData folder, once you've done a reinstall