Anyone had experience of a company/solicitor doing the work of reclaiming? (merged)

rusty-london

I've just received an offer letter today after using a company to reclaim my mis-sold PPI on a personal loan.
I reclaimed bank charges myself and didn't find it too difficult but due to a new job combined with shiftwork and studying for the new job I didn't have the time to reclaim the PPI myself.
The charge from the company was 25% of the settlement + VAT. The charges may seem a little expensive but if I didn't use them then I wouldn't have got anything back so I can't complain.

Webentity_2

Hi, im sorry if im putting this post in the wrong place but im new here! I recently returned from travelling when i had a call from Reclaim2Gain offering to do all the work of getting my money back from the banks (around £2500) all for just £40. ounded like a bargain seeing as i have never bothered doing it (one of those things i kept meaning to do).
Anyway when i recieved the pack through from them i realised that i had just bought the forms which are freely available on this website and that if i wanted them to do all the work for me they would take 25%+VAT. I thought it was stupid and returned the pack for my refund!! well that was a month ago and now finally after loads of phone calls i have my money back in my bank account! If anyone else is having problems getting thier money back from this company the number i called them back on was 01253 755780 and make sure you get something called a URN number.
My advice to anyone who wants to take up a company like this is simple DONT they are ripping you off just do it yourself its so much easier.

Janjel

Has anyone ever hear of this company. i stupidly went through them to claim back my bank and credit card charges as was depressed at the time. They get 25% of anything they win for me plus VAT. I am having real problems getting money of them that they have reclaimed back for me. They keep saying i have not returned forms etc which i know for a fact i have, even the duplicate ones they have sent.

any advice on what i can do as i am in contract with them now for other charges to be reclaimed and wish i have never gone to them.

thanks

ljane74

Can anyone help.

I have just had a phonecall from a company called "Claims Management" bcrsonline. They said they were phoning to help me reclaim any bank charges. And proceeded as though they knew my bank details, etc. I asked them how they got my details and apparently it was off the O2 mobile phone company database. Which is a bit strange as it is a company mobile!!!
They said they just needed to send me a pack with all their details in. So i thought OK, they can send me the pack, i will have a read and then proceed with the claim if i feel it is right. He then went on to ask for all my card details. At that point i thought "i'm not giving my card details out to anyone who just rings like that". He then started the hard sell as if to say, do you want to throw your money away and why would you not want to claim your money back.
Has anyone else had this at all. I've checked their website and even that looks a bit strange. They are selling SatNavs on there alongside saying they will claim your charges back and a link to the Ministry of Justice website.
Am i a bit too over cautious do you think?
Ta very much
Lisa

Oeillade

Hi Lisa

No you are not being over cautious at all. Just sensible.

Why would you want a company like this to reclaim your bank charges anyway? I think you would have to pay them a third of anything you got back. You can do it yourself with the help and advice from this site and get them all back for yourself.

No need to use these companies at all.

Webentity_2

Hi Ljane,
It is actually easier to do it yourself than get these companies to do it for you! for the £40 u pay to get the pack u only get the forms that freely available on this site. They will offer you a premium service, but will charge you loads for it, either upfront or when it is settled.

poshgeordie01

Just finished a telephone call from a foreign call centre representing CMS Reclaims in West Glamorgan http://cmsreclaims.co.uk/2.html.

To register and get a 'passport' from them, they required our address, DOB, and most alarming the full number of our bank debit cards including the security code.

I tried to string them along to get more details from them etc, including a number for me to ring them on to set up this 'passport' but they were 'unable' to do this etc.

I will speak to CMS Reclaims after the weekend and report back the results.

This looks very dubious in the extreme and words like 'scam' loom large.

Please note that is is not a complaint or comment against CMS Reclaims since I have no evidence that they were involved.

confusedone

Last year we started to reclaim our bank charges (about £4000) we received our statements and sent off our claim however we then had a letter from RBS stating that due to the court case at that time we could not proceed with the claim. We decided to wait and try again after the case.
Last month having taken no further steps we received a call from a company who said that for a fee of £70 they would reclaim our charges within 10 weeks, has anyone used a company like this with successful results or is it a scam?

Orford

Last month having taken no further steps we received a call from a company who said that for a fee of £70 they would reclaim our charges within 10 weeks, has anyone used a company like this with successful results or is it a scam?

In the sense that they will get your money back in 10 weeks, yes it is a scam. They may do it eventually, but then so can you without having to pay £70
which is a lot cheaper than the majority of reclaim companies, so I suspect that all you would get for that is a do-it-yourself pack of template letters. Rather like here, except MSE is free and has plenty of back up.

brightonman123

i would be more concerned how they got your details, and / or knew you were making a claim!