Anyone had experience of a company/solicitor doing the work of reclaiming? (merged)

vtr2007

can you tell whether this company is genuine or not?

crescent678

i asked bank-smart.co.uk to claim my bank charges back and they requested the statements on the 17th feb.i keep on contacting the company and i get every excuse going.has anyone else had a problem.i wish i had claimed them back on my own.

BigTings_2

I have not heard of this company and one company has cold called me to try to get me to buy some letter templates a package worth 69.99 pounds but i could have it for 49.99. which i did not take up. some companies will be jumping on the the band waggon to do the claiming for you. you can do it yourself by following Martin or see the money programme website on claiming, it has templates and as well as variouse consumer websites. it should not be too late to do it yourself. have a go and keep all the money for yourself and leave out the middle man.

good luck

Carmina_Piranha_3

i've been contacted by conkers. it's not 25% that they take as their cut, it's 25% plus VAT, nearly 30%.

Elixir

So, for all the people who have contacted such companies and have heard nothing. Can they still go ahead and do it themselves if they wish? Or have we messed things up now?

Edinburghlass_2

Depends on what you have signed for. It could be that you have signed a contract that means they will get paid even if you don't finish your claim through them.

One user, gstir, claimed on an account that was in debt and of course the reclaim was paid into the debt account but the company still wanted their 25%.

allanstubbs

Hi,

Has anyone used this company to claim their bank charges? I am currently using them and haven't had much word from them since I sent my details to them in February.

I would appreciate feedback on this company from those who have used them previously.


Thanks
Allan

Bewitched2761

Hi Allan I think most folks on here are claiming their charges back using information on this site and are not using companies that are going to charge large amounts for doing it.
Have you thought about reclaiming yourself?

allanstubbs

Well I think if I don't hear from them soon I will be. They charge 15% but it seems to be taking alot longer than people I know who are writing to the banks personally. Some are getting money paid into their account after weeks rather than months.

Edinburghlass_2

No reflection on you Allan but I've removed the company name as previous posts so they don't gain any publicity from being mentioned on MSE.

I did check the registration date of the company and it was only registered in January so not exactly a well established firm.