Halifax Monthly Draw

opinions4u

Poppy9 wrote: »

If you win one month are you excluded from the following month's draw?

no, you're not.

ses6jwg

Poppy9 wrote: »

Well it was quite difficult to find out and I had to go back 2 days later to find out how much I had won!

It was £100

Such a long winded way of telling you how much you have won though!

Even though you have an account with them and they will pay winnings into your account you need to take ID with you and proof of address.

I took my passport and the recorded delivery letter from them. My passport was fine but their letter was not proof of ID. They wanted either:

• bank statement - I online bank with them
• utility bill - I have paperless account
• council tax bill - no problem but it's not under 3 months old which is another requirement that proof of address is under 3 months old
• letter from Govt. body i.e. IR, tax credits - again though they go out around April.

I eventually found my mortgage statement dated 2 months ago so I could finally identify myself and then had to sit in branch for 30 mins while they faxed HQ to verify winnings!

My Mum has had the same problem as you.

Still no cheque has arrived so she rang the contact centre.

Her "local" branch 30 mile round trip that she was forced to go to "lost" her ID or never faxed it off, so she had been told to go back there and ask them to re-fax it.

So all in all her £100 is actually £70 taking into account the cost of two trips and parking, excluding inconvenience.

I've told her to make a complaint to be honest, just because Halifax are knobs for closing our local agency.

AP

The Jan 2012 draw should have taken place by now. Any news anyone?

atush

ses6jwg wrote: »

My Mum has had the same problem as you.

Still no cheque has arrived so she rang the contact centre.

Her "local" branch 30 mile round trip that she was forced to go to "lost" her ID or never faxed it off, so she had been told to go back there and ask them to re-fax it.

So all in all her £100 is actually £70 taking into account the cost of two trips and parking, excluding inconvenience.

I've told her to make a complaint to be honest, just because Halifax are knobs for closing our local agency.

I would file a complaint. and I see no reason for all the rigamarole for the lower prizes either.

MoneySaverLog

atush wrote: »

I would file a complaint. and I see no reason for all the rigamarole for the lower prizes either.

If I had the whole rigmarole, I'd think I'd won the jackpot.

Just pay the smaller sums into a designated account, it would be better and cheaper no doubt.

trevjl

AP wrote: »

The Jan 2012 draw should have taken place by now. Any news anyone?

I picked up my recorded letter yesterday. Will pop in sometime this week.

JezR

My dad received a letter on Saturday, and went in to the branch to claim today. First one they had dealt with and they needed to check up how to do it - took about half an hour in total. Should get £100 cheque in 7 days.

namecheck

Nice to know that some MSE savers are hearing good news from the Halifax.
What a rigmarole to go through for £100 though... half an hour in branch...and then a cheque in the post!!
Hope there is someone on MSE who gets more than £100.

mgarl10024

namecheck wrote: »

Hope there is someone on MSE who gets more than £100.

Me too. (namely me )

arthurdick

me too 2 draws and not a sausage yet