LloydsTSB PPI Payment

reallyangrynow

The_Marksman wrote: »

same boat as me my friend 27th sept heard letters sent out thurday 3rd, then heard they sent them sat and then told it was monday 7th but as yet nothing also. May be we are nexts weeks lucky winners

when i phoned yesterday they said no letter logged on comutor so didnt know when and if had been sent or not

The_Marksman

reallyangrynow wrote: »

when i phoned yesterday they said no letter logged on comutor so didnt know when and if had been sent or not

they arent very good are they!

i had one complaint sail though , these others are taking there time

its been 15,724,800 seconds and counting! :rotfl::rotfl:

have emailed and asked for a picture of Ms. Barry for my dartboard :rotfl:

reallyangrynow

The_Marksman wrote: »

they arent very good are they!

i had one complaint sail though , these others are taking there time

its been 15,724,800 seconds and counting! :rotfl::rotfl:

have emailed and asked for a picture of Ms. Barry for my dartboard :rotfl:

havnt you heard the biggest selling item this xmas lifelike voodoo dolls designed on lloyds management staff going to be a big hit in britain

kinglong

Hi Folks,
You'll have to excuse me if I'm not posting in the correct place, but this is the first time I've actually logged on to MSE and posted on this forum. I thought, rather than just reading through pages and pages to see if anyone has experienced the same issues as me (which I'm almost certain a lot of you have!) I would post and see what the responses were like.
So, my story is this..... I originally sent a claim to LLoyds TSB about 14 weeks ago, relating to 3 separate loans I have taken out with them since 2005 (on each occasion, I "paid off" the previous loan with a new one in order to refinance and borrow more). As instructed by Martin, I completed the relevant questionnaires (one for each loan) and included a covering letter, then sent the whole package off to the PPI claims address on the Lloyds TSB website. I knew there would be a delay for them to process my claim and decide whether they agreed I'd been mis-sold PPI. However, I have not heard anything from anyone and am now worried that a) my parcel never arrived or b) it has arrived but been lost in their massive backlog.

Has anyone else experienced the same as I have with Lloyds? Should I try to ring their helpline to find out whether my claim has been received/ is being processed? Should I just sit tight and hope to hear from someone in the next few weeks? Am I just wasting my time?!?

Any thoughts or suggestions to put my mind at ease would be helpful. The more I read about Lloyds and their "massive backlog" or "appalling customer service" etc etc, the more worried I become.....

The_Marksman

reallyangrynow wrote: »

havnt you heard the biggest selling item this xmas lifelike voodoo dolls designed on lloyds management staff going to be a big hit in britain

i want one of those haha :rotfl::rotfl::rotfl::rotfl:

The_Marksman

kinglong wrote: »

Hi Folks,
You'll have to excuse me if I'm not posting in the correct place, but this is the first time I've actually logged on to MSE and posted on this forum. I thought, rather than just reading through pages and pages to see if anyone has experienced the same issues as me (which I'm almost certain a lot of you have!) I would post and see what the responses were like.
So, my story is this..... I originally sent a claim to LLoyds TSB about 14 weeks ago, relating to 3 separate loans I have taken out with them since 2005 (on each occasion, I "paid off" the previous loan with a new one in order to refinance and borrow more). As instructed by Martin, I completed the relevant questionnaires (one for each loan) and included a covering letter, then sent the whole package off to the PPI claims address on the Lloyds TSB website. I knew there would be a delay for them to process my claim and decide whether they agreed I'd been mis-sold PPI. However, I have not heard anything from anyone and am now worried that a) my parcel never arrived or b) it has arrived but been lost in their massive backlog.

Has anyone else experienced the same as I have with Lloyds? Should I try to ring their helpline to find out whether my claim has been received/ is being processed? Should I just sit tight and hope to hear from someone in the next few weeks? Am I just wasting my time?!?

Any thoughts or suggestions to put my mind at ease would be helpful. The more I read about Lloyds and their "massive backlog" or "appalling customer service" etc etc, the more worried I become.....

I believe they do have 16 weeks to look into your complaint but i would ring them if you havent heard anything at all yet as the should let you know they are looking into it by now

kerrirobberts

The_Marksman wrote: »

have emailed and asked for a picture of Ms. Barry for my dartboard :rotfl:

Get me one please!

The_Marksman

kerrirobberts wrote: »

Get me one please!

dam just got an email back, there is a backlog & they have sent a letter out to explain :rotfl::rotfl:

kerrirobberts

I've had no reply to my funny email from yesterday =(

The_Marksman

kerrirobberts wrote: »

I've had no reply to my funny email from yesterday =(

I bet you havent, ive a funny feeling they didnt find it funny though