LloydsTSB PPI Payment

Esoog

lloydsbankrupt wrote: »

ok that wasnt fact that they are bust but like you i dont want to see a british bank go bankrupt full stop.

and it was posted for debate as thats what we do here best and help and keep each other updated and posted. so your comments have been taken onboard but the facts do concern me and if these fact were not here to see id buy these shares rather than sell good day to all

I have a friend who is a banker and he says; (this is the official chance according to the Financial markets apparently)

6.5% of it going bust in a year….compare this to bank of England at 3.5% so it’s relatively high comparatively, but not likely to happen at the moment.

Rebel_With_A_Cause

In the same boat as most ppl on here, got the original letter to uphold my complaint on the 22nd of August. Still no money tho!! :mad:

Called the welsh call centre who know as little as a school child.

Fired off emails and no reply.

Just a case of sitting tight the now and waiting, as the money will come.

Just gonna wait til it's in my account to spend it

lula33

Ive just spoken to the call centre again I spoke to them on Tuesday but didnt give them my details, this time the man looked up my case and said that I will receive a new calculations letter within the next two weeks giving me details of how and when I will be paid he said they have brought in extra staff from within Lloyds to help clear the backlog Ill just wait to see if I receive another letter and call again in two weeks if nothing has been received.

DavidWallis

If / when I finally get paid and have the pleasure of closing my LTSB account, I'll have to decide who to go to and it's going to be a political decision. So far it's a toss-up between Nationwide (a mutual) and the Co-op (errrm a co-op). Any opinions?

di3004

DavidWallis wrote: »

If / when I finally get paid and have the pleasure of closing my LTSB account, I'll have to decide who to go to and it's going to be a political decision. So far it's a toss-up between Nationwide (a mutual) and the Co-op (errrm a co-op). Any opinions?

I moved to Co Op who have been fab with me.;)

Disgustified

DavidWallis wrote: »

If / when I finally get paid and have the pleasure of closing my LTSB account, I'll have to decide who to go to and it's going to be a political decision. So far it's a toss-up between Nationwide (a mutual) and the Co-op (errrm a co-op). Any opinions?

Why go to one of the big boys at all? Look into whether your local building society offers a current account facility and compare the friendly family service they offer to that of your current provider.

You will probably find that the service is also free of charge, as long as they have online banking and a debit card you wont notice the difference and you will be a member so will have an amount of say in how they are run.

To make this balanced I should add that some Building Societies are not much better than banks and I am not recommending any particular provider just that we should all widen our scope in future banking decisions.

reallyangrynow

jelly gem is your loan still running or paid off also did they say whether bacs or cheque ive been told so many different things

jpc5969

Jelly gem when did you receive your offer letter ? :mad::mad::mad::mad::mad::mad::mad:

jelly_gem

Hi, yes my loan is still running and they said bacs! I received my offer letter 24 th September! I'll ring agin next week and update you if it happens x

welsh_g

MSE_Andrea wrote: »

Hi everyone

Could you remember when you post that customer service staff are people with feelings too. Thanks!

Lloyds TSB has asked us to post a statement on its behalf. MSE doesn't endorse anything a company says on the Forum.

We are processing all PPI compensation payments within a reasonable turnaround time (28 days) however we have encountered a one-off processing issue which has delayed payments for a group of customers with a Lloyds TSB loan. We are looking to resolve this as a priority and have dedicated resource working on this to clear the backlog. In recognition of the delay some customers have experienced we will look to compensate them accordingly, this will be reviewed on a case by case basis. We apologise to any customer affected for the inconvenience caused.

Customers can email the following address:

[EMAIL="PPI.Customer.Relations@lloydstsb.co.uk"]PPI.Customer.Relations@lloydstsb.co.uk[/EMAIL]

Hi,

Has anyone actualy got a responce on e-mail address I have sent 2 e-mails now and had no reply. I have been waiting 11 weeks now for my cheque, each time I phone I get a different story :mad::eek::mad::eek::(:(