LloydsTSB PPI Payment

reallyangrynow

kerri_dfw wrote: »

Haha stuart you got her too? She must think we're barking! It was Marksman that was playing twister naked not me. I want to know his red knickers story from yesterday, where is he?

maybe hes been paid and away on one huge shopping spree OR NOT

stuart_lamb

kerri_dfw wrote: »

Haha stuart you got her too? She must think we're barking! It was Marksman that was playing twister naked not me. I want to know his red knickers story from yesterday, where is he?

She had a good laugh with me over it all, lovely lady. I stopped short of asking any underwear questions though:rotfl:
It was the same lady as she mentioned she spoke to you last night and that you were lovely and polite too. So, add me to the jenga list:T

stuart_lamb

Marksmans off to buy her more red underwear to see if it will speed up his payment

kerri_dfw

stuart_lamb wrote: »

She had a good laugh with me over it all, lovely lady. I stopped short of asking any underwear questions though:rotfl:
It was the same lady as she mentioned she spoke to you last night and that you were lovely and polite too. So, add me to the jenga list:T

Aw, well there's no point being rude to them I've worked in call centres and was always the one to go the extra mile. Although if someone was really rude I'd just try to get them off the phone as quickly as possible. I don't like rude people in person, why should I tolerate them on the phone.

I think we need a proper game that we can join in. Maybe a game of trying to get a phrase into a conversation when we call lloyds So something like you have to manage to get "Mrs Doggles Cat" into the conversation, but obviously not just splurting it, in a clever fashion hehehe :rotfl::rotfl::rotfl:

Esoog

stuart_lamb wrote: »

Well, its been escalated to a team leader, thanks to Kerri's lovely jenga lady :rotfl::rotfl::rotfl::rotfl::rotfl: We were chatting about the naked twister and jenga being posted on here. What a lovely lady. If your reading this, i wont name you but thanks for all your help. :beer:

I'm afraid the lovely lady has fobbed you off. Being escalated to a team leader doesn't mean anything except they have 10 working days to fob you off some more. They're all part of the lies and are actually no use whatsoever. Sad, but true I'm afraid. Even the nice, sympathetic people have been able to tell us nothing of any use or do anything of any use except send off one of these magical emails that don't do jack.+

These "nice people" are the same people that would hassling you for money if you didn't pay your credit card bill or rang up to explain you were having difficulties. I'm not sure why the tone of this thread has turned to a bit of a joke (no offence) but I'm getting madder and madder by the day.

In other news, new bank account set up ready for the move from Lloyds.

Stutalk11

Esoog wrote: »

I'm afraid the lovely lady has fobbed you off. Being escalated to a team leader doesn't mean anything except they have 10 working days to fob you off some more. They're all part of the lies and are actually no use whatsoever. Sad, but true I'm afraid. Even the nice, sympathetic people have been able to tell us nothing of any use or do anything of any use except send off one of these magical emails that don't do jack.+

These "nice people" are the same people that would hassling you for money if you didn't pay your credit card bill or rang up to explain you were having difficulties. I'm not sure why the tone of this thread has turned to a bit of a joke (no offence) but I'm getting madder and madder by the day.

In other news, new bank account set up ready for the move from
Lloyds.

We are all mad, I am actually seething that Lloyds keep with holding these payments...... But I do have a certain amount of sympathy for the people on the other end of the line when I call, I honestly think that they are told a load of rubbish by their managers on an almost daily basis...... The humour isn't meant to upset or offend, the thread is as much about support as it is information and I find it much more therapeutic to involve a bit of banter and light heartedness than to keep my posts all about rage and anger..... Which doesn't mean I am not angry

kerri_dfw

Esoog wrote: »

I'm afraid the lovely lady has fobbed you off. Being escalated to a team leader doesn't mean anything except they have 10 working days to fob you off some more. They're all part of the lies and are actually no use whatsoever. Sad, but true I'm afraid. Even the nice, sympathetic people have been able to tell us nothing of any use or do anything of any use except send off one of these magical emails that don't do jack.+

These "nice people" are the same people that would hassling you for money if you didn't pay your credit card bill or rang up to explain you were having difficulties. I'm not sure why the tone of this thread has turned to a bit of a joke (no offence) but I'm getting madder and madder by the day.

In other news, new bank account set up ready for the move from Lloyds.

They're not the same people. Speaking from experience the ones that hassle you for money are sat in Indian call centres far far away. I seem to remember one of my OH's friends (from Wales) saying that she was going to do a temp job dealing with Lloyds PPI (I seem to remember she was being paid £10-£15 p/h or something similar). So they're not the same at all. Either way they're still people and we should treat people the same way we want to be treated. It's the Indian call centres that wind me up the most, which is why I refuse to speak to anyone that isn't a) speaking my language b) understanding what I'm saying c) isn't British

jotay

azza082 wrote: »

Now phoned Lloyds, calculation letter is up an til 25th, today. Am in final stages, keep checking account every hour, could go in any time of day!!! Got offer letter 29th October.

my offer letter was dated 12th october and Ive recieved nothing as yet:( i thought it would be approx 10 working days lol how foolish am i!! by reading the posts it looking like there taking approx 7-12 weeks with payments, has anyone recieved payment whose letter was dated after 12th October Please??

Esoog

Just a word about spreadsheets,

daily call today, explained about emails being sent blah blah blah.

Bog standard call centre man said "is it just to go on the spreadsheet? I can do that right now..."

in the last two weeks not one person has mentioned anything about this mythical spreadsheet, not a "manager" or anyone..?

and let's not forget we were told we were 3/4 down the spreadsheet 2 3/4 months ago.

It's all lies. These spreadsheets are !!!!!!!!.

Iits disgusting that the people most delayed are being treated in this way, fair enough those making complaints now should be dealt with so they don't have the same fun & games we're having - BUT, those that are so far behind should be dealt with AS A PRIORITY surely? I can't believe how these jokers operate.

Esoog

stuart_lamb wrote: »

Am i mad? Yes, im owed just shy of 14k from over 10 weeks ago. Is there any point lettingit get to myself? No. Im not gonna blow a gasket with someone on the end of a phone who doesnt have the ability to write my cheque there and then. Whats the point getting stressed, ill get my money one way or another. I could take them to court or call in my best friend who works for a debt collection agency if i wanted. Every single phone call and conversation is documented by myself and gives me the adequate info to take them further should i wish to do so. As for the banter, dont like it? Dont join in. We can have a laugh and a joke together and at the same time meet nice new people. Enjoy your new bank, they are all the same after all, all after your money one way or another. If you dont wish to read my experience with the "lovely lady" then jump back on your high horse and trott off, simples I for one will trust whats being said to me as so far most of it has been truthful and helpful.:kisses:

My point is I've asked MSE Guy to have another look at this thread since its a month since his story about Lloyds delays (which I highlighted to Guy/Martin); I can't imagine MSE are going to pay too much notice when instead of horror stories they see naked jenga?

as for the "lovely lady"; I'll wager nothing comes of it! Except you've got her phone number obviously.