First Plus in default of FSA ppi agreement

nutty_nat

Red_peppers wrote: »

:j:j two cheques received from First Plus :j:j

My acceptance letter was received by FP on the 18th October. So by my maths thats 5 weeks today.

The acceptance letter stated cheques for £3831.14 and £555.24.

The letter that arrived today is a bit odd...

It states ' we have applied the refund of your PPI premium plus interest to the account balance.
Enclosed a cheque for £290.71 payable just to me for payments made to PPI policy.
Enclosed a cheque for £576.05 for the 8% payable to my hubby'

Behind the letter was two cheques £3973.34 and £576.05 both payable to my hubby.

Well done to all other winners

:beer::j:beer::j:beer::j:beer::j:beer:

So pleased for you in time for Christmas as well xxxxxx

:D:D:D:D:D:D

jaynemaria

Well Im now 13 days over the date I should have received a decision. E mailed Bob Diamond three times, rang FP call centre 7 times and nothing is working, I really dont know what else I can do, any Ideas??????

nutty_nat

jaynemaria wrote: »

Well Im now 13 days over the date I should have received a decision. E mailed Bob Diamond three times, rang FP call centre 7 times and nothing is working, I really dont know what else I can do, any Ideas??????

I'm so sorry to hear this, I don't know what you more you can really do, this is so frustrating for you.

chips13

11 weeks today and still no money have e-mailed Bob Diamond on monday, on tuesday i had an e-mail back from mrs thomas customer relation exective saying she would look in to my case and that she anticipate that the cheqes would be ready to send out in 7 working days time will tell !!!!

nutty_nat

chips13 wrote: »

11 weeks today and still no money have e-mailed Bob Diamond on monday, on tuesday i had an e-mail back from mrs thomas customer relation exective saying she would look in to my case and that she anticipate that the cheqes would be ready to send out in 7 working days time will tell !!!!

That's who took on my case and I found her excellent.

Good luck :T

chips13

Just had an e-mail to say she has my cheques and she will post them today , so lets hope they will be here soon :-)

jaynemaria

heard from FP today, they have upheld my claim and admitted they didnt explain everything and that I was led to believe that the insurance would cover the term of the loan, however because I have claimed they are only going to pay £251.00, certainly not what I was hoping for,:(

gadgets.loco

Finally received the two cheques today :T:T:T

Good luck to the others still waiting.

amersall

jaynemaria wrote: »

heard from FP today, they have upheld my claim and admitted they didnt explain everything and that I was led to believe that the insurance would cover the term of the loan, however because I have claimed they are only going to pay £251.00, certainly not what I was hoping for,:(

What has happened to the original ppi amount?this should come off the balance of your loan and your loan reduce by the monthly ppi amount.

The refund you have recieved could have been the ppi you paid with 8% and they have taken off your insurance amount that you claimed and any arrears.

It is still a victory,and if the ppi is taken off the balance(make sure they have done this) this will save you thousands over the remaining term in interest.

chips13

Got my cheques today , not bad only e-mailed bob diamond on monday pm and have my cheques on saturday am so happy went straight to bank and paid them in :-)

Good luck to everyone who is still waiting