Malwarebytes won't open!

closed

no
have you done the chkdsk and rebooted?

aaroncaz

Yes I have and the top 2 links from post 50

closed

ok, do the tdsskiller scan

reboot, it should do a chkdsk

note if it fixes anything

then when it starts, run ccleaner, then try downloading and installing avast and malwarebytes from filehippo

http://www.filehippo.com/download_avast_antivirus/

http://www.filehippo.com/download_malwarebytes_anti_malware/

aaroncaz

closed wrote: »

ok, do the tdsskiller scan

reboot, it should do a chkdsk

then when it starts, run ccleaner, then try downloading and installing avast and malwarebytes from filehippo

It wont do it/scan.

closed

need more information, won't do it, doesn't work etc isn't very informative.

aaroncaz

When I download file it won't open, nothing happens, this is in firefox.

aaroncaz

As much as you are kindly helping me, I'm sure if I was more computor savy, we would be there by now. even the simplest of instructions seem so dificult at the moment. I am grateful though, very,you and others on the tech board have helped me out now and in the past so much. I will give it a bit more of a try tonight then will have to try again tomorrow. Thank you very much.

closed

download in IE, save to your desktop, then run it.

or alternatively carry on with the reboot/chkdsk and reinstall avast, malwarebytes and come back to tdsskiller later.

aaroncaz

I've tried that link in Ie, but it comes up page not found though on the .kaspersky site.

Also I now cant open my emails, on MSN, can get MSN up but emails wont open, MSN opnes in firefox, should i unistall firefox?

aaroncaz

It says files need to be extracted??