Malwarebytes won't open!

waddler_8

Have you re-downloaded it or are you using an existing installer?

aaroncaz

I've run it clean? got rid am now going to reinstall.

TakeThis

Try this link;

Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

aaroncaz

I still wont reinstall, says files are corrupt

waddler_8

See if you can download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop, try to run it:

• Double click DDS to run it.
• When it's finished, DDS will open two logs:

1. DDS.txt
2. Attach.txt

Save both reports to your desktop.

Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)

aaroncaz

TakeThis wrote: »

Try this link;

Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

done that still wont work says run time error 53 file not found nbamnet

aaroncaz

waddler_8 wrote: »

See if you can download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop, try to run it:

• Double click DDS to run it.
• When it's finished, DDS will open two logs:

1. DDS.txt
2. Attach.txt

Save both reports to your desktop.

Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)

That wont even install.:(

aaroncaz

I save file try to open it, nothing if i right click on file, something pops up then avast says to open in sandbox, then another windows box says files are corrupt..............

waddler_8

Reboot, press f8 on startup till you see the Windows Advanced boot options and choose safemode with networking. See if you can download and install it then.

waddler_8

waddler_8 wrote: »

Reboot, press f8 on startup till you see the Windows Advanced boot options and choose safemode with networking. See if you can download and run it then.

aaroncaz wrote: »

I save file try to open it, nothing if i right click on file, something pops up then avast says to open in sandbox, then another windows box says files are corrupt..............

Double click it - Don't right click it. Don't run it in Avasts sandbox either.