TurnIntoCash.com feedback

dannx

i had my stuff collected from turnintocash on the 13th jan they answered the first 2 messages i sent them and now nothing,there phone number just goes on to answer phone now.
is there any way to get the stuff or money as they it was £160 worth of stuff but really i paid a hell of a lot more for it.
i have just rang action fraud like suggested from some one on here id advise people to do the same to try and get this company shut down so they cant do it to no one else

galprincess

I dialled the number asked if it was rob and the guy said oh errrr you got wrong number and hung up!!!!! i put 141 in front of the number so he couldnt trace me. Macclesfield police are taking it very seriously they have his home address and are teaming up with greater manchester police please report him he must be stopped he is a disgusting and vile creature!!!!

robot1000

Small Claims Court: https://www.moneyclaim.gov.uk/web/mcol/welcome

btw. You can view his linkedin profile - http://www.linkedin.com/in/robfoxmarketing

btw. I've just sent a 'Final Notice' before I instigate the legal proceedings.

Hayley_Austin

I sent 3 parcels 7 weeks ago now. They initially replied to my emails but were little help. Now they have reverted to an auto reply. I would strongly recommend nobody sends any CDs or DVDs to this company.

Many thanks for contacting TurnIntoCash Support.

We are currently dealing with an unexpectedly high volume of trades and will get back to you as soon as possible.

In the past two months the number of trades we have received has been over ten times more than expected which has meant that some of our processes have been delayed as we recruit and train new team members and process trades. This has meant that payments have been delayed to users which we are working to resolve.

As and when your account status changes you will receive an email from the website.

We would ask that you monitor your account as our customer services team are unable to provide any additional information at the moment.

In the meantime your patience is appreciated - your trades will be processed in the order they arrive.

abundant1972

Arrrgh - also wish I had seen this earlier. Have sent then £60 worth of stuff and not heard anything back. They have ignored the past 3 emails I have sent as well. When the courier collected my parcels I asked him for a receipt and was told because I had ordered it online through their courier I did not need one. Now of course I'm kicking myself... I think I will write to them and begin proceedings that way.

spa10

just wondering how about contacting watchdog too?

dannx

i ve just contacted the police about them and there phoning trading standards and gonna phone me back

dannx

police phoned me back they have handed it over to trading standards but have advised me to phone trading standards in my local area to discuss taking them to a small claims court so i suggest every one do the same :cool:

purpledonkey

I'll be honest I'm really annoyed that it was recommended by MSE. I accept that there was no way of knowing how bad this service would be. But now the original recommendation has been removed, I would appreciate some advice from MSE on what to do now to some how either get the original stuff back or the value it was quoted for, and also for them to make a clear point to others not to use it.

galprincess

Hi everyone i have printed off my email correspondance etc and have contacted CAB about a small claims court apparantly it is free and can be time consuming but there is no way he can get away with this also i have contacted action fraud watchdog and consumer direct trading standards i think we all should get back what is rightfully ours whether it was intentional or not everyone who is taking legal action keep us all updated i wish you all the best of luck and i hope mr sly robert fox never gets to open up another business if this is the way he treats people