MSE News: Major changes for Egg customers as takeover completes

androidpower

I've just bought something online using my Egg card, if I send the item back for a refund next week, will the money be returned to my egg card okay??

silvercar

So....after midnight on 6 November 2011 you can't use your Egg Mastercard.

My husband will be in Sydney, Oz with his Egg card then. Is that midnight UK time or midnight local time?

He is concerned because he plans on using his Egg to his hotel room, which will be fine when he checks in and they take an imprint, but it won't be valid when he checks out.

Rupert_Bear

For me its like saying goodbye to an old friend. Egg always gave me good service and I feel very sorry for the staff losing their positions. I wish them all the luck in the world.

meggsy

Rupert_Bear wrote: »

For me its like saying goodbye to an old friend. Egg always gave me good service and I feel very sorry for the staff using their positions. I wish them all the luck in the world.

I am very sorry to see them go as well so I have bailed out for the time being, credit card at zero and savings a/c at £5, only time will tell if I bank with YBS or use BC :eek:

JimmyTheWig

Rupert_Bear wrote: »

For me its like saying goodbye to an old friend. Egg always gave me good service and I feel very sorry for the staff using their positions. I wish them all the luck in the world.

I agree with you, Rupert. I've been with them since the early days (1998, I believe) and never had service (or value, most of the time) quite like it anywhere else.

noh

DocProc wrote: »

So....after midnight on 6 November 2011 you can't use your Egg Mastercard.

But if you did use it on 6 November 2011 before midnight, the transaction might not yet show up on your Egg Mastercard Statement for a few days (so it tells you).

But after midnight on 6 November 2011 you are not now an Egg customer and so cannot access the Egg Money Manager web site to get to your Egg Statement information.

Hmmm?

Am I missing something here?

Yes. You will still be able to log into the egg website.

Cherryjack

hello :0)

I have a 800.00 debt with egg anf they have been accepting my token payments each month and froze the interest and charges... will this change now with it being taken over by barclays?? also i pay by standing order.. will they still get the monthly payment?

Thanks

jamesd

If you still have access to your account on the Egg site, do all that you need to do immediately if you want to do it there.

My whole card account is missing - no accounts to display - it says. There's just a note before getting there that gives a balance that is says may not include transactions from 4-6 November.

Checking with Egg they say that the migration began at 4PM on Friday and as an account is transferred you lose access. Current and past statements will be available on the Barclaycard site from next week.

Would have been nice if they bothered to tell us so we didn't schedule doing it over the weekend before the transfer is done...

meggsy

My account isn't showing now either.

mrpsmith

meggsy wrote: »

My account isn't showing now either.

You'll have to change your username to mbarclaycardsy now