Hotel Chocolat Tasting club - £6.95 and up to7.95 cashback cancel details now in 1st

VeggieCatLady

I am new to all this. Below is what shows on my account. Does that mean they should have been delivered on the 2nd ir dispatched or what? I haven't received anything as yet. Thanks!


Description Payment MethodStatusFrequencyLast DespatchNext DueBalance to payRegular Delivery (Dark) Auto DebitActive4 weeks02/11/2011 £0.00

frugal_rock

I phoned yesterday about my order, which I placed 26.10.11.

The Dark selection are currently OOS and are due to be delivered early to mid December. Hopefully in time for Christmas!!

I hope you are all enjoying your chocolates!

mum26

Still waiting here too, I chose the Elements selection, has anyone got one of those yet? I think i'm going to stash them away then dp and I can have them as our special chocs over christmas

Naillig51

Nightmare to cancel !
Been on hold for almost 1 hour and still no answer !

skibster

Naillig51 wrote: »

Nightmare to cancel !
Been on hold for almost 1 hour and still no answer !

I canceled today via the form found here.

Haven't heard back yet if it works, but it did for others.

miss.bint

Has anyone who had a dispatch date of 01/11/11 received theirs yet?
I placed the order on 21/10 and payment taken on 25/10, but not had anything yet. Not even a dispatch email

I ordered the standard box, not the dark, non-alcoholic or elements selection...

A_Phoenix_of_Tangerine

miss.bint wrote: »

Has anyone who had a dispatch date of 01/11/11 received theirs yet?
I placed the order on 21/10 and payment taken on 25/10, but not had anything yet. Not even a dispatch email

I ordered the standard box, not the dark, non-alcoholic or elements selection...

I received mine today (the standard one, with a dispatch note of the 1st). However I'm slightly miffed as they've taken £6.95 for them even though I signed up via the £1.99 link! Hmmmph :cool:

miss_emmajane

I haven't received mine yet - was just a standard. They are for Christmas so no rush really, but I want to see them! x

im-lost

Naillig51 wrote: »

Nightmare to cancel !
Been on hold for almost 1 hour and still no answer !

whats the rush, change the frequency to 12 weeks and phone up at another time, in sure for the next week they will be busy cancelling the accounts for the £1.95 orders

skibster

miss.bint wrote: »

Has anyone who had a dispatch date of 01/11/11 received theirs yet?
I placed the order on 21/10 and payment taken on 25/10, but not had anything yet. Not even a dispatch email

I ordered the standard box, not the dark, non-alcoholic or elements selection...

I had your same circumstances, and mine came this morning. A nice big box with a good-sized second sample box to boot. Hang in there, I'll bet they just have a lot of extra orders to deal with.