Hotel Chocolat Tasting club - £6.95 and up to7.95 cashback cancel details now in 1st

skibster

kolibri wrote: »

Guys, has anyone who set up the delivery to 12 weeks (instead of two weeks by default) right after registring received the first box yet? My estimated delivery date is showing 25th of January, I wonder if I messed things up by changing the delivery to 12 weeks straight away...

I worried the same thing, it says my first delivery was Tuesday (It said that long *before* Tuesday, and I haven't seen the box yet), and the next one is the same as yours. If the first box doesn't show up this week, I guess I'll call next week.

smorie

smorie wrote: »

http://www.hotelchocolat.co.uk/contactus.asp?article_id=contact_ctc&brand=1 try this link to cancel membership online through contact form. Iv request confirmation of cancellation

can confirm this link works to cancel subscription, i just had email off them saying i was now cancelled and that they will miss my custom and hope i come back soon

Princess_x

To those still waiting, could it be because you ordered the non alcohol ones? I ordered them, haven't been charged (will probs be charged closer to the time) and although expected delivery says 28/10/11, it'll most likely be 28/11/11 as it does say they're not available for delivery until end of november.

MrsBartolozzi

I'm still waiting (it says they were dispatched on tuesday though), but I didn't order the non-alcoholic ones (didn't want to jinx it!). TBH I'm not really sure which ones I did order .

gemnjam

MrsBartolozzi wrote: »

I'm still waiting (it says they were dispatched on tuesday though), but I didn't order the non-alcoholic ones (didn't want to jinx it!). TBH I'm not really sure which ones I did order .

Can I ask where you found out your dispatch date please? Prob being thick but I can't see anything on mine - only an expected delivery date of 31st Oct
TIA

MrsBartolozzi

gemnjam wrote: »

Can I ask where you found out your dispatch date please? Prob being thick but I can't see anything on mine - only an expected delivery date of 31st Oct
TIA

Sign in, click "My Options". Scroll down to the bottom for details of your "regular club selections".
Mine says "Last Despatch" then 1st Nov under it. I think it might have previously said expected delivery date or something similar. This is the column between Frequency and Next Due.

Alisha2008

Mine says expected delivery 25/10 (obvioulsy not as I haven't received anything yet), but it also says dispatched 01/11... so no idea, the money came off my account on the 30th I think.. I haven't cancelled yet but changed the deliveries to 12 weeks just in case...

gemnjam

MrsBartolozzi wrote: »

Sign in, click "My Options". Scroll down to the bottom for details of your "regular club selections".
Mine says "Last Despatch" then 1st Nov under it. I think it might have previously said expected delivery date or something similar. This is the column between Frequency and Next Due.

Thank you - I'm such an idiot - I didn't notice that column before as it has nothing written in it. So they've put that I should expect delivery 3 days ago but in fact they haven't even been despatched yet - hmmm

TrixieB

Can I ask how you are all checking as when I try it tells me I need an activation code - which is included in first order?

ETA - logged out, back in and it let me in this time - mine were dispatched on the 1st Nov so should be any day now *rubs hands with glee*

nanatopsy

MrsBartolozzi wrote: »

Sign in, click "My Options". Scroll down to the bottom for details of your "regular club selections".
Mine says "Last Despatch" then 1st Nov under it. I think it might have previously said expected delivery date or something similar. This is the column between Frequency and Next Due.

Have logged in but can't find 'my options', feel silly asking but can anyone give me a 'cat sat on the mat' explanation of where to look TIA