Hotel Chocolat Tasting club - £6.95 and up to7.95 cashback cancel details now in 1st

im-lost

liana_y2kuk wrote: »

Me too. I'm soooo hungry.

lol

There are other foods avaliable to buy in real shops
if you are that desperate

Miró

Starting to feel very disappointed with this company now. Money was taken from my account well over a week ago and still no sign of the choccies :mad:

If the chocs had been really super-dooper I might have kept my subscription going, as a treat, but don't think I'll bother now

TrixieB

Log in> click Manage My Membership - 3rd tab along under heading banner> scroll down to the bottom of the page> table there showing when last despatched etc.

To change anything click on More Info or Make Changes - underneath the Balance to Pay £0.00

You can cancel through More Info and change delivery options through Make Changes

gemnjam

nanatopsy wrote: »

Have logged in but can't find 'my options', feel silly asking but can anyone give me a 'cat sat on the mat' explanation of where to look TIA

Got to hotel chocolat tasting club site and log in then along the top there should be markers saying "HOME"; "MY DETAILS"; "MANAGE MY MEMBERSHIP"; "MEMBERS-ONLY OFFERS"; "SCORE"; "GIFT SUBSCRIPTION" & "CUSTOMER SERVICE".

Select the "My Details" tab and then you should see more links including "My Options"

HTH

janeroser_2

gemnjam wrote: »

Got to hotel chocolat tasting club site and log in then along the top there should be markers saying "HOME"; "MY DETAILS"; "MANAGE MY MEMBERSHIP"; "MEMBERS-ONLY OFFERS"; "SCORE"; "GIFT SUBSCRIPTION" & "CUSTOMER SERVICE".

Select the "My Details" tab and then you should see more links including "My Options"

HTH

I cannt find it on my account rang customer service and was told to wait until chocs delivered and a/c would be updated.

kolibri

skibster wrote: »

I worried the same thing, it says my first delivery was Tuesday (It said that long *before* Tuesday, and I haven't seen the box yet), and the next one is the same as yours. If the first box doesn't show up this week, I guess I'll call next week.

I've just received my box (yum-yum), so no longer worry! I am sure yours will be with you very soon too! :j:beer:

nanatopsy

Thank you TrixieB and gemnjam:) i was logging inot the wrong site, no wonder i couldn't find it!!:rotfl: Says delivered 1st November so anytime now I imagine:)

dmbw

Still no choccies here either and our estimated delivery date was 28/10/11, we did go for no alcohol ones though.

mrshassall1987

dmbw wrote: »

Still no choccies here either and our estimated delivery date was 28/10/11, we did go for no alcohol ones though.

I placed an order over the phone for non alcohol chocs, I was told they won't be despatched until at least the end of november

KentishLass

It says last despatch 4/11...but it's definitely not the 4th yet right?! Payment was taken last Friday, I sooo wanted them to be here for my mum's birthday on Sunday, fingers crossed for a speedy Saturday delivery???

Thanks to everyone posting here, just spent ages reading through all of it to make sure I hadn't missed anything. Feel much more confident about my money saving exploits now :T