Nottingham eSaver Plus (issue 2)

ChiefGrasscutter

Right, I have a resolution to the problems I outlined in my posts above/previous page....and as it's rare on these forums that we get to hear the final state of most threads - they just dissapear into obscurity: here it is:

As a result of me failing electronic ID (as ever) I had to go down the paper application route where I filled in an application form and send it off with certified ID.
So the application was dealt with by the manual system
Unfortuntely at the Nottingham a mistake was made and instead of being given an Esaver2plus account as per the paperwork, a totally different account was opened for me, one that was no longer available to the public. In none of the confirmation paperwork/emails was the actual account name stated merely the number so I was unaware a mistake had been made.
This is why my subsequent deposits from my linked bank account were returned back to me - the account was a fixed rate type one not a variable instant access type.
Now the complaints dept of a savings group can do virtually anything (eg backdating account opening dates etc) - unlike a call centre
So the Nottingham have completely cancelled the incorrect account and opened an Esaver2 plus as if nothing had ever gone wrong in the first place, transfered my monies already with them across to the esaver2plus, apologised etc and everything is now operating as it should.

Thanks to those on this forum for your help.