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MSE News: Ryanair 'sticks two fingers up at passengers' with new card fees

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  • NFH
    NFH Posts: 4,413 Forumite
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    2010 wrote: »
    If you had read post 111 you would see that although you do pay £6, you receive a £6 voucher off the price of your flight, making the card technically free.

    Would you rather pay £6 each way for every single flight or get a "free" card.
    It's not free, because the £6 voucher can be used only to pay for further services from Ryanair. Furthermore, you have to load at least £150 on to the card, which may be more than the cost of your flight. The £6 fee is not avoidable from 1st November. Don't try to pretend it is, because a court wouldn't accept your argument.
  • 2010
    2010 Posts: 5,504 Forumite
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    apt wrote: »
    It's you who has no understanding of Ryainair's flouting of competition laws. The first click on Ryanair's UK website does display prices at all, only the statement 'low fares available' even for dates when there are no flights. This is misleading, illegal and no other airline does it.

    Try and keep up.
    Go and read my post number 105.
    If you had bothered to read it in the first place, the answers to your rantings are there.
  • gadgetmind wrote: »
    Vote with your wallets; if everyone stops flying with Ryanair they will be forced to mend their ways.
    I really hate using Ryanair, and if another carrier meets my needs, I'll gladly pay a bit extra. It has to be said, though, that on my regular flights to Barcelona or Girona, Ryanair is on time/early far more often than Easyjet.

    Note also that Ryanair treats its airports with just as much contempt; it pulled out of Blackpool over a £10 charge, which was going to be offset by free parking. Personally I would have been far better off. I understand it's also holding a knife at the throat of the Girona authorities, and threatening to pull out altogether over landing fees.

    I would dance on Ryanair's grave if it went bust, and relish the thought of Mr O'Leary on the dole. My only proviso is that another airline, one which actually treats its customers and staff like people and not cash cows, would fill the gap.

    Norman
  • apt wrote: »
    It's you who has no understanding of Ryainair's flouting of competition laws. The first click on Ryanair's UK website does display prices at all, only the statement 'low fares available' even for dates when there are no flights. This is misleading, illegal and no other airline does it.

    They had to do that after everybody complained about the prices not being correct, even though 1 click would give you the total price which is what you can do now. Just go to the IE site instead then you can get the view back. I suspect their web technology couldn't handle it, rather than wanting to hide the prices, what benefit would it give them otherwise??
  • 2010
    2010 Posts: 5,504 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    NFH wrote: »
    It's not free, because the £6 voucher can be used only to pay for further services from Ryanair. Furthermore, you have to load at least £150 on to the card, which may be more than the cost of your flight. The £6 fee is not avoidable from 1st November. Don't try to pretend it is, because a court wouldn't accept your argument.

    Why would you get the card if you`re not going to book a flight?
    You get the card and then use the £6 voucher for your first flight making the card FREE and AVOIDING credit card charges of £6 each.

    So therefore the card is free and cc charges are avoidable.

    I can`t make it any easier for you to understand than that.
  • apt wrote: »
    Do they? Ryanair is having to keep an increasing number of planes on the ground during the winter and it's load factor in the summer is lower than easyJet. When the authorities finally get round to clamping down on airport subsidies, 'marketing support' and extortionate card fees Ryanair will live to regret alienating so many potential customers.
    I think they do on balance - they appear to be very fixed and firm on their criteria for dropping flights when their load factors don't match their model and I'm sure they're very much in 'make hay whilst the sun shines' mode. I expect them to have plans already to do something different when, as you say, the authorities start clamping down. Until then they'll continue to work along the 'most think they're getting a deal and can be pushed further before they snap' line?
  • If Ryanair adverstised their flights at double the usual cost & discounted them to what you actually pay, through some voucher scheme from Tessco or airmiles all you moaners would be ecstaticaly happy, its the phsycology of it all that leaves you feel ripped off when they bump the price. Everyone thinks they are getting a great deal if big mountain-windows corp offers you 50% off double glazing, or you pick up some bogof's or 3 for 2 at the supermarket. If you shop around you will find other stores selling the same goods for less but you dont buy them because their not on offer. If it wasnt true supermarkets wouldnt spend so much on this type of promotion. With majority of airlines tickets bought online through comparison sites its not surprising theyve got as inventive as the supermarkets with ways to get you visiting their website!
    Look at the bigger picture & stop moaning, otherwise use another firm.
  • NFH
    NFH Posts: 4,413 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    2010 wrote: »
    Why would you get the card if you`re not going to book a flight?
    You get the card and then use the £6 voucher for your first flight making the card FREE and AVOIDING credit card charges of £6 each.
    OK, if that's the case, then I concede that point. However, it doesn't change the fact that you have to load at least £150 on to the card, which may be more than the cost of the flight(s). You can then only spend the remainder of that £150 at retailers accepting MasterCard, and at a cost of 50p per GBP transaciton or 5.75% for non-GBP transactions. Even while the 50p charge is waived, it could still cost more to pay with this card (100%) than the passenger's usual choice of payment (e.g. 99% when using a typical 1% cashback credit card).
  • Roger1
    Roger1 Posts: 1,603 Forumite
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    2010 wrote: »
    Yes but also on that error page if you click on "click here" it takes you to Travelex site.
    Yes, it does, but with no mention of the Ryanair opportunity. ;)
    apt wrote: »
    The cashpassport is pure garbage. Using it in an ATM costs £2, using it for UK purchases after March costs 50p, using it abroad costs 5.75%, not using it costs £2.50 per month after 6 months.
    That's the Ryanair version. There are other cards available from the same source with different T+Cs, mostly less expensive. The problem for Ryanair travellers is that they will be charged the same ripoff surcharges with Ryanair as credit cards.
    Alex_Green wrote: »
    ... unlike Ryanair that will dump you at some God-forsaken airport miles from the city it tries to convince you that it serves.
    Oh dear. :( Have you ever taken a look at the hundreds of airports served by Ryanair and compared them with those served by BA and other airlines? In the UK alone, Ryanair must serve more airports than all the other airlines combined.

    As for 'some God-forsaken airport miles from the city it tries to convince you that it serves', don't you think that Ryanair also has 'God-forsaken' customers who want to travel from those 'God-forsaken airports'?
    gumpyone wrote: »
    The charge does not appear until after you have paid as far as I can see ...
    No, that's wrong.
    baldmosher wrote: »
    .. only to be told my chosen flights had gone up in price by £25 each, and did I still want them. Now THAT is annoying.
    Yes, that's annoying. The same happened to me with BA, though the difference was more than £25. Seats at given price levels sell out, sometimes during the booking process.

    I don't hold any brief for Ryanair. They're certainly not the be all and end all of air travel, though they do what they do very well and are seriously profitable, unlike most legacy carriers. FWIW, when planning a journey I compare the alternatives and make my choice based on several factors including price and convenience. It's some time since I booked Ryanair.
  • apt wrote: »


    How daft of you apt?
    To bring this story to the attention of Ryanair,They will NOW start charging you to be arrested :rotfl:
    Owing on CC £00.00 :j

    It's like shooting nerds in a barrel
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