Another excessive postage amount

debidoodle

I purchased an item recently with a postage charge of £3.50, when the package arrived the actual cost was £1.72. I queried this with the seller and this is the reply that I received:-


Hi,
Sorry you feel it was excessive but all my postage costs are estimations sometime I slightly overestimate and sometimes I underestimate. I have to cover other costs such packaging, eBay fees, PayPal fees and my time.

I have not left feedback, just checked her DSR's for P&P and it is 4.5, also feedback mentions excessive P&P charges.

baffcat

You knew the P&P they were going to charge when you bid. If you can't find it in you to leave a glowing positive, leave nothing.

Move on.

pinkshoes

P&P is just that - postage and packaging, and nothing else.

A decent seller would charge you pretty much what it costs, and refund any over-estimation.

As this seller clearly isn't willing to do this, then if I were you, it would be a 1* for P&P.

septemberblues

I think you should suck it up and stop moaning, this is how a lot of ebay traders actually make their money. And as said previously - you knew how much they were going to charge when you bid!

debidoodle

Thanks pinkshoes, will follow your advice

septemberblues she is not a trader but in fact a private seller, I would have had no problem in paying the £3.50 p&p if that was the actual cost. in my opinion charging more than double equals blatant postage abuse.

George_Michael

pinkshoes wrote: »

P&P is just that - postage and packaging, and nothing else.

Nothing else apart from a handling charge as allowed by ebay. (Provided this isn't excessive).

Do you think that packages wrap themselves or make their own way to the post office or courier depot?
These could be legitimate costs to be added on to the P&P p.

bazzyb

I experienced a very similar situation, I went into Tesco and bought a loaf of bread for £1.20. When I got home and examined the label, I discovered that it is mostly just made from flour and water and so actually will have cost them less than £1 to make... I think I will make a complaint...

macfly

We all feel yor pain.

epm-84

debidoodle wrote: »

I purchased an item recently with a postage charge of £3.50, when the package arrived the actual cost was £1.72.

So you're one of those people who thinks Royal Mail give out free packaging when you buy postage.

macfly

Thread not going quite as you expected deb?
Worry not, the consumer champions will be along, they can't resist a lecture. Especially those who don't sell.

epm-84

pinkshoes wrote: »

A decent seller would charge you pretty much what it costs, and refund any over-estimation.

If it's excessively over e.g. they charged £5 and the cost is actually £2, then yes. However, if the seller estimates P&P they can't refund every small overcharge otherwise they'll be out of pocket from the times they undercharge.

As the OP has not stated what the item was or how it was packaged I'd assume the actual cost was around £2.75, so the OP paid 75p more than the actual cost.

While eBay fees should be covered by the listing price, PayPal charges apply to the P&P amount as well.