Another excessive postage amount

epm-84

soolin wrote: »

Quite right. The apologists for excessive postage can justify it all they like on here but ultimately as long as a percentage of buyers feel ripped off then it is a dim seller who persists with over charging.

Whatever the old motto says the buyer isn't always right. I've listed three items where not only did I not list collection as an option but I specifically mentioned it wasn't available as an option. Guess what the winning bidder messaged me to say on all three of those occasions? Yes, when can I come and collect. One even got abusive when I said he the two options are he pays the winning bid amount + P&P charge by PayPal and I'll post it to them or I mark the item as unpaid.

I've also had buyers giving me 1* feedback for the dispatch time when no item I've sold has ever arrived after the estimated dispatch time given. One even complained about a game not arriving two days after winning the item saying his son was getting impatient for it when he didn't take up the option of paying 30p to send it First Class instead of Second Class.

***cupcake***_2

I received a parcel today which cost the seller just over £1 more to send than listed due to postage caps. I sent them the extra via a gift payment in principle because as a seller I know how many times I've taken a hit and lost out on making any profit due to postage costs. I was happy with the item and the price I paid, so why should the seller be out of pocket?

Likewise though,, I do broadly agree in principle with the OP and feeling miffed at sellers who deliberately charge over postage for whatever they claim their costs to be. (I hate the non-combining postage sellers more though )

CC xx

epm-84

hermum wrote: »

Surely the p&p is £3.50?

Yes. I'll go back to sleep.

corbyboy

Nobody seems to have noticed this bit:

Sorry you feel it was excessive but all my postage costs are estimations sometime I slightly overestimate and sometimes I underestimate. I have to cover other costs such packaging, eBay fees, PayPal fees and my time.

Show me where eBay say this is OK.

chickaroonee

***cupcake*** wrote: »

I received a parcel today which cost the seller just over £1 more to send than listed due to postage caps. I sent them the extra via a gift payment in principle because as a seller I know how many times I've taken a hit and lost out on making any profit due to postage costs. I was happy with the item and the price I paid, so why should the seller be out of pocket?

Likewise though,, I do broadly agree in principle with the OP and feeling miffed at sellers who deliberately charge over postage for whatever they claim their costs to be. (I hate the non-combining postage sellers more though )

CC xx

Wow you can bid on my items anytime! Whenever I've refunded an overcharge on PP (say 50p!) I've never even had a thank you, and normally don't even get pos feedback when I massively undercharge on postage...

baffcat

soolin wrote: »

All the Far East sellers I am using have free postage.

Awww that's sweet. P&P is never free, it's just included.

I sell with 'free P&P'. A large minority of my buyers buy more than one item, leaving me quids in.

Yet I still get a few people praising me in their feedback because I supply with 'free P&P'.

Incidently, by selling with 'free P&P', I get 5 stars for P&P.

soolin

baffcat wrote: »

Awww that's sweet. P&P is never free, it's just included.

I sell with 'free P&P'. A large minority of my buyers buy more than one item, leaving me quids in.

Yet I still get a few people praising me in their feedback because I supply with 'free P&P'.

Incidently, by selling with 'free P&P', I get 5 stars for P&P.

Since i can still buy my items at less than the weight suggests it costs them to send- then either postage from the Far East costs barely anything and the stuff is free, or they truly have free postage (and if so then I want free postage as well please...).

The odd thing is they are always offering me wholesale deals at cheap prices- but if i buy wholesale I have to pay postage and it works out to be dearer than buying single items retail.

George_Michael

pinkshoes wrote: »

Then perhaps you would like to point me in the right direction and provide a link,

http://pages.ebay.co.uk/help/feedback/detailed-seller-ratings.html

How reasonable were the P&P charges?

• Remember that sellers may charge for the cost of the actual packaging materials, along with a reasonable dispatch fee to cover the seller’s time and direct costs associated with postage

http://pages.ebay.co.uk/help/policies/listing-surcharges.html

Postage and packing
Sellers may add a reasonable postage and packing fee to the final price of their item. A postage and packing fee can cover the seller's reasonable costs for mailing, packaging and handling the item. Postage and packing fees cannot be listed as a percentage of the final sale price.

debidoodle

epm-84 wrote: »

You're still making the £1.72 to £3.50 comparison! Unless the item was wrapped in old newspaper stuck together with used chewing gum then the cost of the packaging is just as important as what the price of the postage label on it says.

It was warapped in bubblewrap & brownpaper.

~~Diane~~

epm-84 wrote: »

Not all supermarkets give out free bags. Although none charge £2+ AFAIK. I've used inside out bag for lifes to post clothes in as they are actually stronger than some of what sold as postage bags.

No, not all supermarkets do give out free bags, but the one I received was a free one (morrisons), and even if they had paid for it, it would have had their shopping in, nobody would go to a supermarket and pay for a bag to send an ebay item in.

But having said that I don't care what it was sent in so long as I received the item intact. I've received a glass lamp before now in a carrier bag undamaged, don't ask me how. There is no excuse for charging £'s more for postage than is needed.