Another excessive postage amount

debidoodle

I'm back, was in the shower macfly

macfly

Is the thread making you all sweaty?
I don't remeber asking where you were thoiugh.

cestlavie

some people buy their packaging at the post office - have you seen how much they charge for a cardboard envelope? not all of us can buy in bulk or have a poundland next door. you knew the cost of p&p when you bought it so caveat emptor. having said that, i overestimated postage last week as i thought i was going to have to send an item small packet, as it happened it could go as large letter so it was about a £1 less than anticipated. i instantly refunded buyer, but i personally wouldn't have expected to be refunded if i was the buyer as the charges were noted at the time of sale

chickaroonee

People do seem to get very worked up about postage. Personally I don't mind, the one thing that irritates me is when sellers won't combine items. That seems odd.

As lots say, you just factor in the whole costs and also bear in mind that packaging is cheaper for some than others. I send some of my items boxed, and they cost loads more than mailing bags, even when buying in bulk.

pendulum

The P&P charge is set by the seller, not you. If you don't like it don't pay it.

I sold a car wing, headlight and indicator recently. I preferred local pickup but I said I'd post for £25 extra. They paid the extra £25. I had to spend time and petrol going to get a bicycle box from a bike shop, buy a new roll of parcel tape, buy some more bubble wrap and spend about an hour packing it all up and taking it down to the post office. It only cost me £13.50 or so to actually send it, but I think my £25 P&P was fair.

If you don't think their P&P was fair, you shouldn't have bought it. SIMPLE!

martindow

Sellers who charge a lot more than the actual postage are likely to get low stars which puts them at a severe disadvantage. Whatever the rights and wrongs I think it is a poor strategy for long term selling on Ebay.

pinkshoes

Hammyman wrote: »

No it isn't. READ THE HELP ON EBAY. It is for postage packing and other related expenses.

Then perhaps you would like to point me in the right direction and provide a link, as when I look at the ebay help, it comes up with:

http://pages.ebay.co.uk/help/policies/selling-practices.html

What you can charge:

Actual postage cost: This is the final P&P charged. Consider what others in the market charge for delivery of the item being sold to ensure you remain competitive. Also be consistent with eBay policies for the P&P charges for the category you are listing in.

Packaging cost: This can include the cost of packaging materials.

Delivery confirmation and extra services: If these options are offered to the buyer, you can only charge what they actually cost. Examples of services including:
Proof of postage
Recorded delivery
Proof of delivery
Signed for proof of delivery
Special dispatch fees
Tax and government imposed fees: Only applicable duties, VAT or equivalent taxes may be charged.


I can't find any mention of petrol and charging for the time it takes to wrap.

Besides, who cares?! If someone sells something and charges WAY more for postage than it actually ended up costing them, and they're not willing to refund, then that's their choice. Most buyers will feel miffed by this, and leave low stars to reflect their disappointment.

soolin

martindow wrote: »

Sellers who charge a lot more than the actual postage are likely to get low stars which puts them at a severe disadvantage. Whatever the rights and wrongs I think it is a poor strategy for long term selling on Ebay.

Quite right. The apologists for excessive postage can justify it all they like on here but ultimately as long as a percentage of buyers feel ripped off then it is a dim seller who persists with over charging.

Even if we all sat on here and agreed that the OP should just pay up it is completely immaterial as it is them that is being asked to rate 'their' opinion of the charges made.

Oliver14

pendulum wrote: »

If you don't think their P&P was fair, you shouldn't have bought it. SIMPLE!

I've yet to meet anyone who can tell the exact postage of any item just by the picture in a listing. If I was able to do this I would save myself hours weighing items. It is not always possible for buyers to know if the postage charges are fair.

I am happy for any competitor of mine to overcharge I have no problems with that. I love it when their DSRs drop and they get suspended or lose customers who come to me instead. So please continue to try and rip your customers off its all good for me.

payless

IMO anyone charging more than cost is effectively self employed as they should be accounting for tax on excess.

Last ebay sale I made - DVD boxset, had a default media PP of £1.25, whereas even second class (parcel ) was over £2