Whiskas pouches at Mr T's

7roland8

so by my reckoning I am 11 x (12 sachet) packs short for my £34.90.

Yes I agree - so really you are due a refund of about 3 x £3.49 = £10.47 - well its slightly out but it won't come exactly - ring up and ask for refund or email customer services.

FatVonD

7roland8 wrote: »

Yes I agree - so really you are due a refund of about 3 x £3.49 = £10.47 - well its slightly out but it won't come exactly - ring up and ask for refund or email customer services.

Yep, you're right, I'll give it a try tomorrow (still trying to get my head round it) or may go in store and ask for the other 11 boxes.

The_Old_Bag

Nicky2905 wrote: »

Just had a phonecall from t cust services regarding my order for tomorrow - it's now been taken off of online and instore sale..... Game over folks!! I acted all innocent and said "well, yes it did seem very cheap, but I wondered if maybe it was a clearance or something?" :P

Sel in store today clearly has written on it "RTC"
Which as we all know means Reduced to Clear.
Therefore you should not have to act all innocent.
If they moved the Whiskas to the clearance shelves of your store and put up a sel saying £3.49,
It went through the tills at £3.49
and they offer it on line for £3.49...... how can they claim it was just a mistake?
I can understand if the tills were charging less than the sel.... that would be a typical Tesco mistake.
I can understand if the on-line price is different to the store price.... that is quite common for Tesco.
But this has been sold in store and on-line since Friday I believe.
As of 5pm today it was still showing on line as £3.49
Peeps were still buying it in store at that price, and the sels were still on display!

Got a very disappointed moggy here.:cool:

hellyhelix

Finally , after touring round several stores, I found a branch which had stocked them. The price tag of £3.49 clearly displayed but the shelf was empty. I spotted the OP's post almost as soon as this thread started but my local stores and my online orders were showing no available stock.

7roland8

If they moved the Whiskas to the clearance shelves of your store and put up a sel saying £3.49,
It went through the tills at £3.49
and they offer it on line for £3.49...... how can they claim it was just a mistake?
I can understand if the tills were charging less than the sel.... that would be a typical Tesco mistake.
I can understand if the on-line price is different to the store price.... that is quite common for Tesco.
But this has been sold in store and on-line since Friday I believe.
As of 5pm today it was still showing on line as £3.49

If this is a nationwide error as they claim it took them ages to discover it. As it was clearly being advertised in shops and online at £3.49 all we were doing was buying it - if someone made a boob somewhere along the line its not the customers.

hmc

oh dear have i missed this then , just doing a shop for tomorrow

cootuk

My order marked as delivered, but no delivery, no phonecall, no email.
Shoddy customer service.
Will have to go in to berate them over the clubcard vouchers they cancelled by mistake too.

Time to start shopping at Morrisons

emmamed

did well out of this, shame i only placed 1 order. placed order for 10 boxes but 12's where delivered instead, not sure how many i got. also brought other bits like dog food and couple of proper food. original bill was price guided as £51 but i ended up paying £5.04 cos of the pricematching. just wish i had done more orders

anteater99

My order due for delivery today has been cancelled. Only 1 box so !!!!! will go hungry!

Duplicated post due to !!!!

anteater99

Had my order due for delivery today cancelled. Only ordered one box so moggy will go hungry.