Whiskas pouches at Mr T's

ds1980

cs number 08457 22 55 33*

actually it might have been my local store number i rang but whoever answered said online groceries??

virtualgirl

thats the number i rang but i didnt get anything from them

ds1980

try your local store number

dawnie1972

just rung them 08457 225533 - not budging, just apologising, but am even more annoyed now as have been told what store my order is picked from which is a huge express store - if i go in there at 8am tomorrow morning and theres cat food on the shelves they will be getting another phone call. No offense to anyone but its also bang out of order how some people are getting vouchers etc and others arent.

J20BABY

01382 822800 Number I rang.

They put me through to the store manager but with the computer apparantly being down they cannot do anything till tomorrow.

J20BABY

dawnie1972 wrote: »

just rung them 08457 225533 - not budging, just apologising, but am even more annoyed now as have been told what store my order is picked from which is a huge express store - if i go in there at 8am tomorrow morning and theres cat food on the shelves they will be getting another phone call. No offense to anyone but its also bang out of order how some people are getting vouchers etc and others arent.

Pah, they haven't got the sense to ensure that all custimers are offered equal compensation etc.

ds1980

unfortunately you have to make em budge, I would have got more out of them but ive got to cash up at work!

rules

dont let them speak
blind them with policies and laws
be nice at all times
lie

nicole.17

This is going to sound really mean but should anyone really have received 'compensation'/ a good will gesture? Yes, they cancelled many many orders but as others have said there is no contract until the order is delivered and payment has been taken.

People are getting £10, £15 vouchers from them for nothing..

Don't hate me

dawnie1972

nicole.17 wrote: »

Just received the refund email.. they are refunding £55.96 back onto my card.

Instead of refunding Whiskers at £3.49
The man has refunded Felix at £13.99 each!! :j :j :j :j

Sooo I have 426 pouches, 2 blockes of cheese, 5 packs of special K for..

-£17 something!!

thanks OP!

Pot kettle black!!!

malkio

A BIG THANK YOU.

Got a phone call from Tesco driver at 20.30 to say is it ok to deliver earlier than 21.30, i said yes.

So waiting to see what was coming, a knock on door saying ive got your order!!!!

I went to see what had come, to my surprise i had the following.

15 boxes of sein in jelly
10 boxes of market produce in jelly
15 boxes of mixed selection
10 boxes of adult favourite
1o boxes of meat selection

= 60 boxes=720 packets....

Cats sorted for 180 days...

PS he gave me a booklet which said on front, You made the right choice shopping online at Tesco, to right i am.:j:j:j