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mutualpoints

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  • Wildside
    Wildside Posts: 1,220 Forumite
    ~~Diane~~ wrote: »
    Mutual Points used to be really good. Hardly anything tracks I don't do the 75 pt surveys because of the tracking. They gave a deadline for replies to the payment option so they should have stuck to it, if people haven't replied then thats there problem why should those that did have to wait.

    I have never bothered with the surveys either, I do enough of them on other sites. As for shopping there are other sites that give much more cashback than Mutual.
    I just click the emails & sometimes do some daily clicks (like buycentral). Won't get rich on it but I just let it slowly mount up & it's a bonus if I can get a cheque for £20 at the end of the year.
    In the past they have sent them quite quickly, this is the first time I have had a problem with getting a cheque from them. Hopefully they will sort it out eventually.
  • The surveys are useless... most of the time too long for the tiny points offered and after you've done 80% of the survey..they say you do not qualify for the survey..loads of rubbish..I don't do the surveys..

    Howerver I am waiting for 2 cheques.. Its been over 2 months. I can reasonably guess it's not a payment fault other than the fact they have no money!
  • pepsimax
    pepsimax Posts: 119 Forumite
    you can try calling them,i have tried today,but just get an engaged tone..then it is sunday,but yea...for all who want to call them and give them grief like i intend on doing...the number is...020 7440 9310
  • pepsimax
    pepsimax Posts: 119 Forumite
    or try this if you dont fancy calling them.... http://www.tmnmedia.com/about_us/?page=contact_us
  • Babafette
    Babafette Posts: 1,530 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    libra10 wrote: »
    ..................... And don't set me off about those overly long New Vista surveys (worth 75 points) which fail to track.
    I've never bothered with these at all and just keep deleting them. I must admit I am getting sick of receiving the survey emails now though. :mad:
    Time may be a great healer, but it's a lousy beautician.... :/
  • Wildside
    Wildside Posts: 1,220 Forumite
    I just checked my account again there is now showing a date processed for my cheque, just said n/a before so fingers crossed it's on it's way or will be soon.
  • redagila
    redagila Posts: 6,421 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Wildside wrote: »
    I just checked my account again there is now showing a date processed for my cheque, just said n/a before so fingers crossed it's on it's way or will be soon.


    Don't get too excited as my payment is shown as processed on 18 January just before the e-mail about the option of an Amazon voucher on the 22nd. But I have still not seen sight of either the Amazon voucher or cheque yet. :mad:
  • redagila wrote: »
    Don't get too excited as my payment is shown as processed on 18 January just before the e-mail about the option of an Amazon voucher on the 22nd. But I have still not seen sight of either the Amazon voucher or cheque yet. :mad:

    Me too, this is the reply I got today when I emailed asking where the cheque is that was processed on the 18th

    Dear Member,

    Please note the payment issues are still occurring, we hope to get
    those out soon as possible.

    Thank you for your patience.

    Guess I'll just have to keep waiting then:)
  • Wildside
    Wildside Posts: 1,220 Forumite
    snowy_toes wrote: »
    Me too, this is the reply I got today when I emailed asking where the cheque is that was processed on the 18th

    Dear Member,

    Please note the payment issues are still occurring, we hope to get
    those out soon as possible.

    Thank you for your patience.

    Guess I'll just have to keep waiting then:)

    Got the same email from them today:(
  • I had a probelm with them in September and I was told that they only process the cheques on one day a month.

    I requested mine on the 12th December and it is showing Processed @ 18th Jan....got the email got the 300 points but no chq.

    It don't look good.
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