MSE News: Costs to soar in Airmiles revamp: use points before they devalue

tarka33

theexplorer wrote: »

Hi, it is not always the case that they can change the scheme any time they like just because it is in thier T&C's T&C's can be chaleged in law if thy are unfair as these certainly seem to be.

If you get in toucj with consumer direct through theire website highlighting what has happened, i think you will be pleasntly surprised

Thank you Explorer. I've looked into it, I don't know if I will get anywhere but if I do I will post my results on here.

theexplorer

tarka33 wrote: »

Thank you Explorer. I've looked into it, I don't know if I will get anywhere but if I do I will post my results on here.

You're welcome. have you seen the fight the airmiles changes facebook page and website? they are here

http://www.facebook.com/FighttheAirmilesChange

http://www.fighttheairmileschange.co.uk/

richardw

theexplorer wrote: »

fight the airmiles changes facebook page and website? they are here

http://www.facebook.com/FighttheAirmilesChange

http://www.fighttheairmileschange.co.uk/

Just had a quick browse,
I didn't realise people were saving for long haul flights more than a year away in say 2013,
without any guarantee whatsoever of flight availability and that route being operated by an Airmiles partner airline,
and converting their tesco vouchers now, even though some tesco vouchers have an expiry of 31st August 2013,
so some may have converted tesco vouchers way to early than they really needed to and not necessarily kept their options open.

"Airmiles t&C http://www.airmiles.co.uk/tertiary/tsandcs.do

7. General

a. We can change the scheme and the products and services we provide, including the number of Airmiles needed for an offer. Where possible we will try to give you reasonable notice but this could depend on the nature of the change and the notice that we may receive from our suppliers or partners."

This says reasonable notice, it appears many assumed this notice was likely to be quite along time. I'm not a lawyer, perhaps there is case law on what a reasonable notice is, or perhaps a survey of passengers on the 88 bus may be needed.

malkie76

theexplorer wrote: »

oh right, and which flight was that then? considering that no flight was mentioned your post has no value.

I am correct in what i say as flights can be had from £396 but increase in summer. Please make sure of your facts before you post, you may mislead people

London to New York, just as in your example. You are correct in that you can get flights London to New York for £396, however to say they are the same as a miles booked flight is totally inaccurate.

For a fair comparison please compare a miles obtained flight with a fully flexible cash ticket (which is the £1300 I mentioned).

Otherwise you are comparing apples and oranges.

budgetflyer

I was saving CASH for 2 flights to India. The 6ugger5 have put the price up from when I looked, last year. Can I take them to court ?
Like I could have put the money into gold or something instead of the bank. Surely they should have ring fenced those flights and prices until I decided if and or when I wanted to buy them.

malkie76

I actually would like to take my pension company to court

vinylmusic

I made ambitious and very flexible plans to go overland to Thailand.
The furthest I could go with my miles would have been a place called Almaty which is in the ex USSR state of Kazakhstan.
Well the Trans Siberian express passes through there so I'd take that to Beijing and another train south to Cambodia and so on.

Well I tried to find an Airmiles flight to Almaty but no matter what date I put in it says there are no Air Miles flights available. I scanned a whole year of dates but still nothing

I complained but they only recited their T&C's about availability:mad:.
I think if there are never any Airmiles seats made available on a certain route (and I mean never) then they should take Almaty off the Air Miles map
Putting destinations that they cant cover on their maps is misleading

I've understood that with their new system to go to Almaty if a place should miraculously appear will be 1000 Avios cheaper but cost me £200+ in cash.

I think I'm going to forget Almaty and use my AM's for a few Eurostar trips which don't involve any taxes or charges

I'll get to Thailand by other means

This means the end of Airmiles for me and they can keep their Avios

theexplorer

malkie76 wrote: »

London to New York, just as in your example. You are correct in that you can get flights London to New York for £396, however to say they are the same as a miles booked flight is totally inaccurate.

For a fair comparison please compare a miles obtained flight with a fully flexible cash ticket (which is the £1300 I mentioned).

Otherwise you are comparing apples and oranges.

of course I am right, but most people, i admit not all would rather pay less than £400 for a ticket as opposed to £1300. i think you have a fetish for apples and oranges as you keep mentioning them

theexplorer

budgetflyer wrote: »

I was saving CASH for 2 flights to India. The 6ugger5 have put the price up from when I looked, last year. Can I take them to court ?
Like I could have put the money into gold or something instead of the bank. Surely they should have ring fenced those flights and prices until I decided if and or when I wanted to buy them.

No. but if you had bought £1000 worth of premium bonds with a view to cashing them later on but then when you came to take cah the premium bonds and they said, they are only £100, you could.

You miss the point, that a service has already been bought and paid for, ie airmiles have been bought to be exchanged for a flight, they can legitimatley increase the number if airmiles required for a flight which they have done in the past

theexplorer

richardw wrote: »

Just had a quick browse,
I didn't realise people were saving for long haul flights more than a year away in say 2013,
without any guarantee whatsoever of flight availability and that route being operated by an Airmiles partner airline,
and converting their tesco vouchers now, even though some tesco vouchers have an expiry of 31st August 2013,
so some may have converted tesco vouchers way to early than they really needed to and not necessarily kept their options open.

"Airmiles t&C http://www.airmiles.co.uk/tertiary/tsandcs.do

7. General

a. We can change the scheme and the products and services we provide, including the number of Airmiles needed for an offer. Where possible we will try to give you reasonable notice but this could depend on the nature of the change and the notice that we may receive from our suppliers or partners."

This says reasonable notice, it appears many assumed this notice was likely to be quite along time. I'm not a lawyer, perhaps there is case law on what a reasonable notice is, or perhaps a survey of passengers on the 88 bus may be needed.

Ah right, guess you have nopt read all my post and others then you will see why people have done that.

I guess you have also not read my posts and others about the T&C's and contract law either. Oh by the way, even if there T&C's were uphels in court (which I doubt) i would very doubt that the reasonable notice part would as 3-4 months is not sufficient as some people are not able to book thier holidays through tthier emplyer until after the deadline, and those that have saved a lot, will not be able to fit all thier trips in in 1 year