Tesco misprice discussion area part 17

supermezzo

A golden oldie trotted out by CS yesterday - " I'll give you these items free of charge as a sign of goodwill but it does mean that you cannot bring them back, even if there is something wrong with them".
PMSL!

ginjim

supermezzo wrote:

A golden oldie trotted out by CS yesterday - " I'll give you these items free of charge as a sign of goodwill but it does mean that you cannot bring them back, even if there is something wrong with them".
PMSL!

you werent in wales by anychance were you:T :T :T :j :j :rolleyes: :beer:

Little_John

Ive been told that you cant bring them back as you haven't paid for them.

I politely inform them that by law the goods must be suitable for their purpose, if they're not they will come back I don't expect a refund but I will expect a replacement

supermezzo

Well it made me laugh 'cos she sounded like she was doing us a favour, instead of just honouring their policy. Bless..........

supermezzo

No, but I was near the sea-side, just in sight of a tower.;)

Plushchris

Little_John wrote:

Ive been told that you cant bring them back as you haven't paid for them.

I politely inform them that by law the goods must be suitable for their purpose, if they're not they will come back I don't expect a refund but I will expect a replacement

I've always said exactly the same, once I got told "I'd like to see you try!" and the other times they just shrug it off like they know they're in the right.

As yet I havent had a faulty item on R&R although I did get a printer that didnt have one of the leads but didnt bother going back as I already had the same lead.

Plushchris

GRFC1972 wrote:

Please read post 848.......

The policy is NOT changing on the 19.02.07.

Some shrink and security group managers have sent out a document they shouldn't have.

What difference does reading post 848 make?

How do we know who is right?

welshch1ck

if thats in my honour just cos i'm Welsh doesn't mean i'm in Wales!!! :rotfl: :j :T

ginjim

sorry that golden oldie wasn't welsh by any chance was she?

frenchman_2

Please read post 848.......

The policy is NOT changing on the 19.02.07.

Some shrink and security group managers have sent out a document they shouldn't have.

GRFC1972 wrote:

The policy isn't changing on the 19th.......;)

AND?