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~Avon Hints & Tips (Part 8) ~ Please read first post :)

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Comments

  • having a really bad time with avon this campaign! only £48 of orders
    :(:(
    :wave:
  • ruthb2008
    ruthb2008 Posts: 47 Forumite
    Part of the Furniture Combo Breaker
    Does anyone know what shade of youth awakening lipstick the model on pg 149 in Brochure 7 is wearing? The bloomin' brochure doesnt say! I think its either berry bloom or plum berry? Might have to order both and let the customer decide which she likes best!

    Ruth xx
  • ghayoor
    ghayoor Posts: 15 Forumite
    Hey Lozzza, Thanks for an awesome post. I real was in search of getting quick and jet set amount of income without spending much more time. :)
  • bagabogof
    bagabogof Posts: 11 Forumite
    Hi I've just been to collect my brochures in but when I got home I realised I have an order which is for another rep!! I've checked my territory and it's definitely assigned to me! What should I do with the order? It's due tomorrow!! Tried to phone the rep myself but she's not answering any advice welcome thanks
    GC jan 0/350

    2012 frugal living challenge:rotfl:
    2012 virtual sealed pot#130 £8.50
  • JELLY_BE4N
    JELLY_BE4N Posts: 59 Forumite
    Ive been doing avon for ages now and have had my round for over five years. Last week a few of my customers had someone elses book through there door, i have spoken to the lady and she has been given a different area now but has had some orders from my round where ive canvassed a few months ago and got nowhere so was going to recanvass soon. My problem is i went with my daughter to collect avon books and have managed to pick up a few of this ladys books 2 from houses i havnt done for a while and 1 has an order in. She was ment to collect the books friday but musnt of got them all. Now do i keep the order as it doesnt look like she collected friday or do i fone her and let her no ive got one of her orders it was her first campign . Im just annoyed shes had orders from my round.
  • lozza1985
    lozza1985 Posts: 3,373 Forumite
    bagabogof wrote: »
    Hi I've just been to collect my brochures in but when I got home I realised I have an order which is for another rep!! I've checked my territory and it's definitely assigned to me! What should I do with the order? It's due tomorrow!! Tried to phone the rep myself but she's not answering any advice welcome thanks

    To avoid the customer being let down, I'd order the products, but get in touch with that other rep, leave them a message explaining the mix up and give them the order details, or if they won't get in touch with you, refer it to the asm. It could be they've ordered through a friends/family referal rep (I have a few customers leave their books outside for me even though I'm not their "official" rep - though I tend to get my customers that aren't on territory to text/email/facebook me their order to avoid problems like these but I digress). Main thing is to order the products, the rep can sort out with their customer for next campaign, but at least this time the customer can get their products.
    Avon Lady since 2009 - I help on the Avon hints & tips thread to help other reps/new sales leaders as I was helped so much by it when I first started out :A
  • lozza1985
    lozza1985 Posts: 3,373 Forumite
    JELLY_BE4N wrote: »
    Ive been doing avon for ages now and have had my round for over five years. Last week a few of my customers had someone elses book through there door, i have spoken to the lady and she has been given a different area now but has had some orders from my round where ive canvassed a few months ago and got nowhere so was going to recanvass soon. My problem is i went with my daughter to collect avon books and have managed to pick up a few of this ladys books 2 from houses i havnt done for a while and 1 has an order in. She was ment to collect the books friday but musnt of got them all. Now do i keep the order as it doesnt look like she collected friday or do i fone her and let her no ive got one of her orders it was her first campign . Im just annoyed shes had orders from my round.

    it's your patch - yes it was an honest mistake - but - she hasn't collected the brochure, so you have the order. You can just explain to the customer that a new rep accidentally delivered to them, but that you're the rep for this street so you've been asked to fulfill the order.
    Avon Lady since 2009 - I help on the Avon hints & tips thread to help other reps/new sales leaders as I was helped so much by it when I first started out :A
  • JELLY_BE4N
    JELLY_BE4N Posts: 59 Forumite
    bagabogof wrote: »
    Hi I've just been to collect my brochures in but when I got home I realised I have an order which is for another rep!! I've checked my territory and it's definitely assigned to me! What should I do with the order? It's due tomorrow!! Tried to phone the rep myself but she's not answering any advice welcome thanks


    SNAP just wrote the same as i dont know what to do either with the order tho i no the lady rep is new and this was her first campaign
  • lozza1985
    lozza1985 Posts: 3,373 Forumite
    ruthb2008 wrote: »
    Does anyone know what shade of youth awakening lipstick the model on pg 149 in Brochure 7 is wearing? The bloomin' brochure doesnt say! I think its either berry bloom or plum berry? Might have to order both and let the customer decide which she likes best!

    Ruth xx

    To me it looks more like berry bloom, but I'd order both to be on the safe side, it's always so hard to tell!
    Avon Lady since 2009 - I help on the Avon hints & tips thread to help other reps/new sales leaders as I was helped so much by it when I first started out :A
  • JELLY_BE4N
    JELLY_BE4N Posts: 59 Forumite
    thankyou Lozza1985 was worried though incase she still comes for the books she hadnt collected and annoyed she has orders from the round. I know it sounds silly as i havnt given them a book since new year but ive put 5 years into this round and have had this happen a few years ago but the rep didnt get orders. i recanvass every few months so was due soon had kept last months books to do it aswell now will have to wait another few months to try again.
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