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Egg...

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  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nickmack wrote:
    Unless my Maths has deserted me, £16 is more than £12! :p
    But the OFT are not 'presuming' Egg's default fees to be unfair because there are "exceptional factors in play".

    They even name the company as an example in their press release I quoted above.

    So, my question still stands...is it possible to reclaim default fees that the OFT have not automatically presumed are unfair?
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So, my question still stands...is it possible to reclaim default fees that the OFT have not automatically presumed are unfair?

    Sorry, I got bored with writing 'Yes' to answer questions on here.

    Don't get hung up too much about what the OFT said, particularly the figures. They decided to set a level to try and appease everyone. It bears very little relation to any actual costs, even in the case of Egg or any other Credit Card that insists on the minimum monthly payment being paid by Direct Debit. Egg and other companies seem to think they can now use this level as a charge, knowing the OFT won't pursue them, even though it's almost certainly way higher than their costs.

    I can tell you I know personally of three people who have claimed from Egg in the last 3 months. Even after the OFT release, they have paid up in full every time. There are countless others on this site and others who have also been paid in full by Egg.

    If you want to try and recover your charge, claim away, it's likely you'll be paid out.
  • worleyone
    worleyone Posts: 15 Forumite
    i have been repeatedley charged £20 for my direct debit bouncing, i realsied it was due to my wages not being paid in on time and so now have these chrages. can i claim the £20? and why is it not £12? if they have been used as a good example?
  • worleyone
    worleyone Posts: 15 Forumite
    i was charged this in sept and oct, have they now lowered their charge?
  • Has anyone sucessfully claimed charges back from Egg for either a loan or credit card?
    I can't find any posts regarding egg

    thanks
  • maniac886
    maniac886 Posts: 3,599 Forumite
    misskitty wrote:
    Has anyone sucessfully claimed charges back from Egg for either a loan or credit card?
    I can't find any posts regarding egg

    thanks

    Have a look here. You may need to register over at CAG in order to see this but there is a section for people who are claiming from Egg.

    HTH

    Maniac
    "He's a maniac, maniac that's for sure,
    He will kill your cat and nail him to the door" :eek:
    Murphys No More Pies Club Member #95
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    misskitty wrote:
    Has anyone sucessfully claimed charges back from Egg for either a loan or credit card?
    I can't find any posts regarding egg

    If you use the term 'Egg Card' in the Search this forum option you should find a few.
  • nickmack wrote:
    If you use the term 'Egg Card' in the Search this forum option you should find a few.

    Thanks! i'll try that
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    nickmack wrote:
    If you use the term 'Egg Card' in the Search this forum option you should find a few.
    you're slipping nickmack :p

    Threads now merged, not too many people though.
  • kizcat01
    kizcat01 Posts: 27 Forumite
    i have just sent my first letter to Egg asking for statements.

    Will let you know how I get on. Also sent off to Capital one, smile.co.uk, and TEsco personal finance
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