Beware Debenhams!!

ramit

ramit wrote:

Is there any way around this?

i.e if you have bought something in the sales, and want a refund, if you were to exchange it for a full price item, does anyone know if Debenhams give you a new reciept for this item?

If so, then you could just go to another till, or come back within 28 days and get a refund. A bit of hassle, but may well be worth it?

Anyone able to help with this? I need to return a suit to Debenhams and I'm trying to work out the best way to get a refund out of them!

mirandamayhem

IHateDida wrote:

And whoever compared Debenhams and M&S's products - is actually probably comparing the same manufacturers stuff anyway! As most retailers tend to use the same Far Eastern manufacturers, just specifying their own designs!:rolleyes:

I don't think they are using the same manufacturers. Marks and Spencers have become more conscious of the factories they use, having agreed to adopt ethical codes of conduct (http://www.unesco.org/courier/1999_11/uk/ethique/txt1.htm). I'm not sure about Debenhams.

dazco

uungy wrote:

Who says shops don't make money even in the sales! 70% off, and trust me, they are making a profit still!

http://news.bbc.co.uk/1/hi/business/6209983.stm

Where does it say in that link about profit? Nowhere.

Although it does report that it is a good way for shops to get rid of unwanted stock.

If you are going to trawl the internet for a story to back up your ludicrous claims then spend a little longer and read them properly.

dazco

stuzhunter wrote:

I do not think Uungy is talking rubbish. I think Unngy is trying to say that in some shops, some items are hugely overpriced. These days, some shops do even 80% sale. Now tell me, if you had a shop why would buy something for £1 & sell it for 20p.:p

Erm... to get rid of overbought stock....perhaps.

uungy

the link is here

http://news.bbc.co.uk/1/hi/business/6211291.stm?ls

Analysts say the next few days may be crucial as High Street conditions have been tough and holiday trade can make up half of some firms' annual profits.

who satys they are running at a loss?

uungy

the link is here

http://news.bbc.co.uk/1/hi/business/6211291.stm?ls

Analysts say the next few days may be crucial as High Street conditions have been tough and holiday trade can make up half of some firms' annual profits.

who says they are running at a loss?

yenners

thanks uungy - i don't really like debenhams stuff anyway, so even more reason to not shop there

newfoundglory

Tip: Buy as many sale items on the website (or over the phone) as you can.

Comsumer protection and Distance Selling regulations kick in, and you have 7 days to return the goods (well technically, inform them you intend returning the goods). You do not have to provide any reason for doing so. Sale items cannot be exempt from this - its the law! Any "personalised" items are however exempt from this.

This always offers a bit of extra protection in the sales.

dazco

uungy wrote:

the link is here

http://news.bbc.co.uk/1/hi/business/6211291.stm?ls
who says they are running at a loss?

Yes, who says they are running at a loss?

You said they are marking goods up by 600% or more. Please prove that.

When shoppers go searching the 70% off bargains they will also buy other more expensive items that are perhaps 10 or 20% off, this obviously leaves a lot more for the store to make profit from.

And your quote is a little ambiguous, with a clever use of the words CAN and SOME. Also the holiday period that is being refered to, started a long time ago.

So can you show us any proof that stores mark up by 600%+?

And do you know what the term "loss leader" means?

I bought a pie for 5 pence in Morrisons last night, I do not for a minute believe the pie cost them 2 1/2 pence. It was going out of date and they would have thrown it anyway. The clothes in the shops are going out of date and need shifted.

Simple

uungy

dazco wrote:

Yes, who says they are running at a loss?

You said they are marking goods up by 600% or more. Please prove that.

When shoppers go searching the 70% off bargains they will also buy other more expensive items that are perhaps 10 or 20% off, this obviously leaves a lot more for the store to make profit from.

And your quote is a little ambiguous, with a clever use of the words CAN and SOME. Also the holiday period that is being refered to, started a long time ago.

So can you show us any proof that stores mark up by 600%+?

And do you know what the term "loss leader" means?

I bought a pie for 5 pence in Morrisons last night, I do not for a minute believe the pie cost them 2 1/2 pence. It was going out of date and they would have thrown it anyway. The clothes in the shops are going out of date and need shifted.

Simple

come on, use some common sense(its FREE), every rule has its exceptions!

Ofcourse there are some bargains which are loss making, which are there for them to make money, so they can tempt you in to buy other things. that doesn't mean to say, that 70% is a loss making.

The only proof you can accept, is an invoice to pne of the retailers, which I don't have.

Please do not analyze my words, and since i when I said they make about 600% thats on alot of things, but not every shop. I know for a fact there is an electrical company (big store) that buy items for about £9 and sell them for around £100, and I don't have the reciept, but thats what I have been informed

Tesco, I believe sell flourt at a loss, but its a "loss leader" (if I am correct), which means it pays off, as you buy other things

Use your senses please.