Beware Debenhams!!

stuzhunter

just to mention that my wife bought me a shirt in their sale once & they refused to refund her money because the shirt did not fit me. Since the shirt was out of stock she was forced to buy something she did not like instead.

uungy

stuzhunter wrote:

no no no... even when they do 'buy one get one free' they still make profit..so don't assume that they are losing money on a 70% sale..not true at all. no business works for free. A lot of these products come from very cheap sources.

100% correct, shops are making something in the region of 600% profit an item if not more and they know that there will be some damaged and unsold and this is all taken into account and the sales are all extras!! dont feel sorry for them, think of your own pocket!!

dazco

uungy wrote:

100% correct, shops are making something in the region of 600% profit an item if not more and they know that there will be some damaged and unsold and this is all taken into account and the sales are all extras!! dont feel sorry for them, think of your own pocket!!

Where do you get these figures from?

Because I will gladly stand up and say that you are talking rubbish.:T

uungy

Oh, thats a valid argument!

stuzhunter

dazco wrote:

Where do you get these figures from?

Because I will gladly stand up and say that you are talking rubbish.:T

I do not think Uungy is talking rubbish. I think Unngy is trying to say that in some shops, some items are hugely overpriced. These days, some shops do even 80% sale. Now tell me, if you had a shop why would buy something for £1 & sell it for 20p.:p

other

ts_aly2000 wrote:

I wouldn't buy anything from Debenhams these days anyway. Avoid in the first place would be the wisest option.

10 years ago they sold quality well stitched and manufactured items. It's all cheap cheap cheap now. Buy from M&S, their stuff is still good if a little boring.

heh...and we had someone else saying M&S are to be avoided and to shop at NEXT

Justie

I think it's a little unfair to write Debenhams off completely. Giving a reminder of their refund policy is one thing but dismissing them entirely because of it another. In general I've found Debenhams to be fair. In the past when I've mislaid a receipt and wanted to return an item they've happily put the money onto one of their gift cards instead of making me exchange the item. Seems fair to me.

uungy

Who says shops don't make money even in the sales! 70% off, and trust me, they are making a profit still!

http://news.bbc.co.uk/1/hi/business/6209983.stm

ramit

Is there any way around this?

i.e if you have bought something in the sales, and want a refund, if you were to exchange it for a full price item, does anyone know if Debenhams give you a new reciept for this item?

If so, then you could just go to another till, or come back within 28 days and get a refund. A bit of hassle, but may well be worth it?

IHateDida

Well I went into Debenhams today and they had several jumpers with "you pay £15.40" on the "specials" coat hanger labels, I looked at the original price tag which was still attached to the jumpers and it said £15!!!!

You might find that they will be losing money on some higher discounted stuff (I worked as a merchandiser for a clothing retailer's head office a few years ago) - but they are just cutting their losses on stuff they know won't sell if they don't discount it! The only reason a product is in the sale, is because they didn't sell as many as the retailer planned to sell of the product at the higher, profit making price!

Sales are loss-minimising efforts by retailers who need the space to display the new, higher profit generating ranges out in January!

And whoever compared Debenhams and M&S's products - is actually probably comparing the same manufacturers stuff anyway! As most retailers tend to use the same Far Eastern manufacturers, just specifying their own designs!:rolleyes: