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Do not buy from Nicecans.co.uk

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  • Im not trying to champion this website but I just wondered in Starryargenta did you receive your refund? Just find it strange that after a series of messages here you have not updated since the beginning of the month
  • visidigi
    visidigi Posts: 6,561 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I ordered from nicecans and had a problem wit the headphones I ordered. They remote was not comopatible with my HTC. I called them and they were very helpful.

    They emailed me the return details and advised which I would be best changing them for. I sent them back (nicecans paid also) and I was sent the replacement in 3 days and had a refund for the difference.

    I found them to be very helpful and the refund was received within 5 days as they explained. I would use the website again.

    ...and you don't at all, in any way at all sound like you either work for them or you know them or worse they paid you to write that.

    I'll give you a tip, if you're going to write a fake review try to turn down the 'cheese' factor - that's so bad it made me a little sick in my mouth ;)

    sheesh!
  • I do not work for this website at all. I simply had a good experience and was impressed when they paid for the return which they didn't need tro do. I did email them to say thank you and they asked me to write on this link to even the views out. I was never paid or given any incentive to do so though. I am only interested in writing about my own experience on this website.
  • visidigi
    visidigi Posts: 6,561 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I do not work for this website at all. I simply had a good experience and was impressed when they paid for the return which they didn't need tro do. I did email them to say thank you and they asked me to write on this link to even the views out. I was never paid or given any incentive to do so though. I am only interested in writing about my own experience on this website.

    which means you were asked to write it - that doesn't even the view or expectation of this company, it only makes it worse.
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'd be wary of any company that hides it's domain registration details on the pretence that it's a non-trading individual. It show little intention of abiding by any rules.
  • 1. Not sure why you have given up on getting your money back.
    2. There are ideas on the other thread you have posted on.
    3. Why have you started another thread?

    1. Because they are not a genuine retailer being difficult. They are fraudsters. They are not going to give me a refund just because I complain. I expect they will take down their website and start under another name, as they have done before.

    2/3. I'm sorry, as you can see I am new to the boards. As I had a different complaint about nicecans.co.uk I thought I would start a new thread. Also, 237s thread did not mention the retailer's name in the title, which is what people see first. I would like to help people from making the same mistake I did and placing an order with them.

    Thank you for supplying me with the contact details of Trading Standards.

    I've also been ripped off by nicecans.co.uk. Ordered £70 worth of products nearly two weeks ago and received nothing. No response to emails or phone calls. I'll keep trying, but obviously my advice is avoid nicecans.co.uk
  • Like other people on here, I recently ordered from Nicecans.co.uk and surprise, surprise - nothing has arrived! No replies to numerous e-mails or calls either. Scamming 'bleeps' - steer well clear!

    Not sure why some people are getting 'great' service but perhaps they could get in touch with Nicecans, asking them to send all of us poor !!!!!!s our money back, seeing as we can never get a response?! :mad:
  • tomwakefield
    tomwakefield Posts: 8,036 Forumite
    I do not work for this website at all. I simply had a good experience and was impressed when they paid for the return which they didn't need tro do. I did email them to say thank you and they asked me to write on this link to even the views out. I was never paid or given any incentive to do so though. I am only interested in writing about my own experience on this website.
    If that's true, your rather naive to think that the seemingly rare good service and them asking you to post your experiences on a site which is critical of them are unrelated...

    On the other hand, maybe I should ring and see what I can get out of them in return for a good review :D
    Competition wins: Where's Wally Goody Bag, Club badge branded football, Nivea for Men Goody Bag
  • wobbler2008
    wobbler2008 Posts: 828 Forumite
    Avoid them like the plague, absolutely shocking outfit.
  • Agent_C
    Agent_C Posts: 565 Forumite
    Part of the Furniture 500 Posts
    Another thumbs down from me. I ordered two products and received a despatch email; one product arrived - though with no invoice or any other documentation - and the other has failed to arrive, and emails and phone messages have not been responded to.
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